Departments
Citizen Service
Print this PageSite Feedback
Online / Electronic Bill Presentment and Payments
 

Make bill payment simple and green   
 
Log on to your bank’s online bill pay / e-bill web site and sign up to receive and pay your City of Charlotte Services Bills electronically. It is free, simple, secure and green. You can also schedule your payments to be made automatically and set a maximum amount that your bank account could be drafted. In addition, you can select to receive e-mail alerts and payment reminders. The e-mails will not include the image of the bill but could include summary bill information.

Why sign up for paperless billing and payments?

  • Do your part in saving the environment by eliminating the need for paper bills and checks.
  • Save money on the postage required for mailed payments.
  • Save your online City Services bills and view them at your convenience.
  • Never worry about paying your bill on time.

Electronic bill presentment and payments is available through online bill pay services provided by most banks, credit unions and other financial institutions.  City Services customers who do not currently use online bill pay are encouraged to visit their bank’s website to learn more.
 
Go green and simplify your life with just a few clicks. Sign up today.

Can I view my bill online at the City of Charlotte’s website?

Yes, you can now view, pay and analyze your City/County services bill at http://mycitizenservices.org.   Please note if you are currently signed up to make automatic payments via your bank and want to make automatic payments through this website, you need to discontinue your automatic payment setup with your bank to avoid duplicate payments. 

If you are currently signed up to make automatic payments via EZ Pay and want to make automatic payments through this website, you need to discontinue EZ Pay by calling 704-336-7600 to avoid making duplicate payments.