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Toolkits
For Residents & Neighborhood Associations


Neighborhood leaders, residents and community organizations play an important role in creating healthy, vibrant and safe communities. Below are several tips and resources that can help residents be proactive about addressing code issues in their neighborhoods.

TIPS for being proactive about neighborhood code violations:
  • Try talking to your neighbor about specific concerns. If you need help identifying the owner of a property you can view Mecklenburg County tax records online using Virtual Charlotte.
  • Create a Welcome Wagon Committee to share important information with new residents such as your neighborhood's trash and​ recycling pick-up schedules, instructions for placing bulky items and yard waste at the curb, and parking on the lawn rules. Include other important details about living in your community such as your neighborhood schools, parks and libraries. The City’s Neighborhood Board Retreat and Neighborhood Matching Grant Program can help your neighborhood get organized as well as plan and launch a neighborhood welcome wagon in your community.
  • Get to know your neighbors through hosting regular events such as National Night Out or by starting a book club or other club of unique interest to your community.
  • Recognize and celebrate neighbors that do a great job maintaining their property. For example, create a Yard-of-the-Month recognition program or showcase a neighbor in a community newsletter. The City's Neighborhood Matching Grant Program can help you finance organizational costs such as creating a website and printing newsletters, signs and postcards. 
  • Plan a neighborhood outreach where you and your neighbors go​ door-to-door in your community to meet residents and share information. Download sample door hangers and other handouts using the links below.
  • Help your neighbors find available resources. If your neighbor lacks the skill or financial resources to attempt maintenance or repair you can refer them to the​ City's Housing Services Division by calling 704-336-3380 to learn if assistance is available. You can also find other local resources that may be able to help by calling United Way of North Carolina by dialing 211 on your phone.
  • Not sure where to get started? Contact your neighborhood's Community Engagement Service Area Team​ for help getting started.

Other Tools that can help your neighborhood prevent code violations:

  • Solid Waste Services
  • ​Tips to Keep Your Neighborhood Beautiful ​
    This document serves as a tool to help homeowners and/or tenants avoid some of the common Code Enforcement violations and potential fines.
  • Resources to help your neighborhood get organized, plan and implement projects 

For Landlords

Lease Education
This document serves as an example of language that a Landlord may use within their rental/lease agreement to require his/her tenant to be compliant with the City of Charlotte Code of Ordinances.

Many documents on this page are in pdf format (.pdf).  To​ view these documents download Adobe Acrobat Reader at http://get.adobe.com/reader/.