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Doing Business With The City

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In order to meet the needs of our citizens, each of the City's 14 departments regularly purchase goods and services from commercial vendors. Procurement Management is available to assist vendors with the process of becoming registered, finding contract opportunities and submitting the necessary paperwork to do business with the City.

Many small and routine purchases (less than $10,000) are handled directly by City/County departments. Vendors may feel free to contact City/County departments directly that may be interested or benefit from your commodity or services. Click here for a list of the City/County departments.


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The City of Charlotte new Vendor Management System is now open.

Doing Business with the City is now even easier! 

What this means for your business

  • Registered vendor information will be visible to all departments for contracting opportunities;
  • Registered vendors will be able to log on to Vendor Self Service to update their business information; and
  • Registered vendors can view their transactions with the City, including purchase orders, invoices, and payments, using Vendor Self Service.
Vendor Quick Reference Guide
  • Register as a new vendor by logging by completing the Vendor Registration Form and return it to the email or address listed on the form.

  • Complete and return via USPS mail a current W-9 form to:

City of Charlotte Accounts Payable

PO Box 37979

Charlotte, NC 28237-7979

(e-mailed copies of the W-9 form are not acceptable)

  • W-9 forms can be found at http://www.irs.gov/pub/irs-pdf/fw9.pdf
  • Identify the correct Purchase Order Number and Department Name on every invoice
  • Submit a separate invoice for each Purchase Order issued by the City
  • Sending an invoice before goods are shipped may cause a delay in payment
  • Ensure each line item on an invoice matches a line item on the Purchase Order issued by the City
  • All Invoices must be emailed to COCAP@charlottenc.gov
As registration is received, a City of Charlotte representative will contact your company if additional clarification or information is needed.

Important Links

Current Contract Opportunities

Charlotte Business Inclusion (MWSBEs)

Vendor Registration Form 

Contracting Opportunities

Services, Technology & Communications


NOTE: Procurement Management does not handle construction bids or projects. These contracts are handled through our Engineering and Property Management Department. Contact Susana Vang for more information at 704.336.3633.

The City of Charlotte Values Inclusion
The Charlotte Business INClusion program is designed to promote diversity, inclusion, and local business opportunities in the City’s contracting and procurement process for businesses headquartered in the Charlotte Combined Statistical Area.  If you are interested in learning more about the program and how to participate as a Minority/Woman/Small Business Enterprise (MWSBE), please visit www.charlottebusinessinclusion.com.

Vendor Registration
W-9 Requirements and Accounts Payable
Please contact the AP Customer Service Help Desk at 704-336-5141
Charlotte Business INClusion www.charlottebusinessinclusion.com
Phone: 704-336-3380
Fax: 704-336-7944