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Charlotte-Mecklenburg Utility Department (CMUD) is community-owned and provides safe drinking water and cleans our community's wastewater. Reinvesting in our system is possible soley through funds from water and sewer bills.
Have a Question? Give Us a Call.
Services by Phone. Dial 311 or 704-336-7600 to:
- Request Water Service On or Off
- Change Addresses
- Report a Water Leak
- Ask a Billing Question
- Check Current Balance
- Report a Sewer Spill
Online Services:
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Learn about:
Other Links
Links to other utilities in Mecklenburg County;
How do I get water turned on in my name?
Call 311 or 704-336-7600 and ask for water move in, out, or an account transfer. Note: A $32.00 service charge will apply to water 'turn on' requests. MORE.
Consumer Warning - Beware of Products Claiming to Reduce Water Bill, Free Water Quality Testing
Industrial Pretreatment & Permitting
New Services (to install a new water meter and/or sewer tap)
Keep Your Pipes Clear, And Our Water Safe!
When cleaning out your unused medications, be sure to properly dispose of them and protect our water supply.
* Prescription and over-the-counter medications should be
disposed of in the trash.
* Dissolve pills in water and mix with kitty litter. Put this in a
secure, lidded container in your trash.
* Never flush medicines, grease, oils, diapers, wipes or other
objects.
Frequently Asked Questions About
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