The Cable TV Hotline is a service provided to residents of Charlotte-Mecklenburg to submit complaints and/or compliments regarding the cable operators and the public access corporation.

Fill out a complaint/compliment form on-line here or call the Cable TV Hotline at 704.336.CATV or 704.336.2288.  Email address:  CATV@ci.charlotte.nc.us.

For more efficient service, please be prepared to provide the Hotline Operator with:

• Name
• Address
• Phone Number
• Cable Company Name 
• Reason for calling the Hotline

Concerns expressed by callers are forwarded electronically to the appropriate organization who will respond to messages and inquiries in writing.

Cable TV Hotline - Complaint / Compliment Form