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Charlotte Transportation Center (CTC)
Visit the CTC at 310 East Trade Street  to buy passes and get riding information or to have Transit IDs made. Call us at
704-336-3159.

Hours:
Weekdays
5:30 a.m. to 10:00 p.m.
Saturday 7:00 a.m. - 12: 00 p.m. and 1:00 p.m. - 4:00 p.m.
Sunday 7:00 a.m. - 12:00 p.m . and 1:00 p.m. - 4:00 p.m.

This state-of-the-art building provides many amenities to keep you on the go including:

  • Police expeditor unit
  • Burger King (704-334-3312)
  • Bojangle's (704-335-1804)
  • Subway (704-333-7422)
  • Lil' Orbits
  • Plaza Sundries (704-333-2652)
  • Restrooms

Schedules
Click here for Schedule Route Times.
Click here for Schedule Rack Locations.
 
Holiday Schedules

  • CATS' buses run on a Sunday schedule on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.
  • CATS' buses run on a Saturday schedule on Martin Luther King, Jr. Day, Christmas Eve and the day after Thanksgiving.
  • Express buses do not run on most holidays. See route timetables for Saturday and Sunday schedules. 

Hours of Operation
Most local buses operate from 4:49 a.m. to 2:00 a.m. Monday through Saturday, and from and 5:25 a.m. to 2:00 a.m. on Sunday. Most Express buses operate weekdays during peak hours from 6 a.m. to 9 a.m. and from 3 p.m. to 6 p.m.

Transit IDs
A Transit ID enables people 62 years and up, those with disabilities, students and children to ride at reduced rates. The IDs are made at the CTC in Pavilion A from 8:00 a.m. to 5:00 p.m. Monday through Friday. See Passes and Fares for further nformation.

Customers with valid Transit IDs need to show it to bus operators when boarding. Riders with Medicare cards only need to show their card to ride at a reduced rate.

Lost and Found
By using this property or service, you agree that any items found or delivered to CATS that are not lawfully claimed within 30 days will become property of the City of Charlotte and may be disposed of by law.

To claim a lost item visit the CATS Customer Service office located in pavilion A at the Charlotte Transportation Center from 8:00 a.m. to 5:00 p.m. Monday - Friday or give us a call at 704-336-RIDE (7433).

Pass Outlets
Ride anytime, anywhere, for an unlimited number of times with a monthly or weekly pass. Monthly passes are sold for express and local routes, while weekly passes are available only for local routes. See Passes and Fares for costs and Pass Outlets for purchasing locations.
 
Transfers
Transfers to local buses are free, but higher when transferring to an Express Route or a higher fare service. You must ask for one when you pay your fare. Transfers must be used within 1 hour and 45 minutes or on the next connecting bus. With the exception of Routes 29, 30 and 31 on weekdays, every bus travels through the CTC and can be boarded there. Transfers are not given to those boarding uptown, except to those on Routes 29, 30 and 31. To see the transfer costs for a specific service go to Passes and Fares.


Click here to view the Bay Maps at the Charlotte Transportation Center.
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