Who Says Life Has No Guarantees?

We know life comes with unexpected events and last-minute surprises. That's why we're making sure life also comes with a guarantee: The Guaranteed Ride Home. The Guaranteed Ride Home is a service for riders of CATS Express buses and CATS Vanpools — it assures you can always get where you need to go. Anytime a rider has an emergency, a medical appointment or an unplanned work schedule change, we'll guarantee to pick you up for FREE. *

Here's How It Works

When you discover you're going to need to leave work, call 704-336-RIDE. We'll arrange for a taxi service to pick you up and get you back to where you left your car. Guaranteed Ride Home is available to CATS Express monthly pass-holders Monday through Friday, at times when the regular Express routes aren't running (until 10 p.m.), and to CATS Vanpool riders 24 hours a day, seven days a week. Guaranteed Ride Home can only be used once a month and up to a maximum of six times per year.

It's The Way To Go

Guaranteed Ride Home is designed to fit the busy lifestyle of today's commuter. It's just one of the many services offered through CATS to help make life as convenient, stress-free and cost-effective as possible. Call us at 704-336-RIDE to learn more about other transit services. Because no matter where you're headed, we're going your way.

* Guaranteed Ride Home can only be used once a month and up to a maximum of six times per year.