The Office of Strategic Organizational Improvement (SOI) was established by the County Manager to lead the pursuit of more effective and efficient government services.

• 2007 Performance Report (pdf)
• 2007 eGovernment Strategic Plan (pdf)
• FY 2007-2008 Budget Document Final (pdf)
• 2007 Mecklenburg County Community Survey (pdf)
• 2007 Employee Climate Survey (pdf)

      Archived Reports & Publications

• 2006 Performance Report
• 2006 Employee Climate Survey Results
• 2006 Community Survey Results
• Budget in Brief
• Community Corporate Scorecard (update 2-13-07) (ppt)
• eGovernment Strategic Plan
• County Budget Trends
• Budgeting Process and Practices 
• Pretrial Jail Study (Full Report)
• 2005 Domestic Violence Study