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The Mecklenburg EMS Agency
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Medic, the Mecklenburg EMS Agency, responds to more than 85,000 calls a year for service in bustling Mecklenburg County, North Carolina, which includes Charlotte and six surrounding towns. In addition to providing Advanced Life Support services countywide to a population of more than 800,000, Medic dispatches all of its own calls and those for 16 volunteer fire and rescue departments.
Medic's commitment to medical excellence and quality service earned the agency the 2006 Pinnacle Award of Excellence as the outstanding EMS system in America.
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MEDIC INTRODUCES MOST-ADVANCED SITUATIONAL TRAINING IN AMERICA FOR EMERGENCY MEDICAL PERSONNEL
Medic, the Mecklenburg EMS Agency, has fully implemented the first-of-its-kind Emergency Medical Education and Simulation Center, which will offer the most-advanced and challenging situational and clinical training in America for emergency medical services personnel.
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Medic's Medical Services Director, Kevin Staley, right, describes the Emergency Medical and Simulation Center to Assistant U.S. Secretary of Homeland Security Dr. Jeff Runge. They are standing on the Center's living room set, which once was the backdrop for the NBC show, "Joey," which starred Matt LeBlanc and was the only spin-off to the hit comedy, "Friends." The set was one of many donated by Warner Bros. Television with the help of Time Warner Cable's Charlotte Division.
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Medic, the Mecklenburg EMS Agency, believes that quality healthcare must begin the moment someone calls 911. That is why we are here to provide the right care at the right time to every patient on every call.
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Partnering for Patients
Medic is a county agency governed through a unique partnership between Mecklenburg County, Carolinas Healthcare System and Presbyterian Healthcare
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Medical Excellence; Quality Service
- The survival rate of cardiac arrest patients treated by Medic is among the best in the nation
- 98 percent of patients rate the quality of care they receive from Medic Good-Excellent
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Other EMS professionals from across the country and around the world visit Medic regularly to learn more about the agency's innovative operations. Here, a contingent from Peru hears more about how things work at Medic.
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10 Years ... and Counting
Medic has exceeded the aggressive performance standards in its contract with Mecklenburg County for more than 120 consecutive months
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