Discolored Water

While the water delivered to you is normally clear and clean, there are several situations, typically caused by a disturbance in the water lines that can cause your water to have a brown or orange tint. These include a pressure surge or water main break, which can cause sediment to get into your water.

If you experience a problem with colored water coming from your tap, first run your cold water tap for a full five minutes. The color will most likely go away.

If the water is still discolored,
call 311.

Charlotte-Mecklenburg Utilities may send out a water quality technician to sample and analyze the water coming out of the faucets in your home.

Taste and Odor Problems
Taste and odor changes in your water can occur for many reasons. They do not always indicate a change in the safety of your water. Water taste is affected by mineral content as well as the presence of chlorine. Sometimes a metallic flavor can be caused by your plumbing, especially if the water tap has not been turned on for several hours. Newer homes with PVC (plastic) pipes may also experience altered taste or odor temporarily.

If you experience a problem with the taste or odor of your water, let the water run for a few minutes to clear the lines or fill a pitcher and allow it to sit for several hours.

If there is still a taste or odor problem,
call 311 and Utilities will send a water quality technician.

 

Pharmaceuticals / Prescription Drugs and Water

• Update about Media Series on pharmaceuticals and water
• link to American Water Works Association detailed information