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Customer Service in Mecklenburg County
Our Philosophy: "We treat customers as we would like to be treated."

The Customer Service Coordinating Council comprises representatives from County departments to evaluate ideas on improving customer satisfaction. 
The Council is responsible for
  • Communicating countywide customer service standards
  • Recommending methods to improve service quality
  • Identifying changing customer service demands

Oct 8 - 2010 Customer Service Heroes and Employee of the Year Announced

Communication - Jeff Griffin, Land Use & Environmental Services
Courtesy & Respect - Marsha Williams, Sheriff's Office
Ethics - Jennifer Williams, Sheriff's Office
Service Quality - Tara Williams, Social Services
Timeliness - Jacqui Wolochwinski, Community Support Services

Employee of the Year - Danisa Concepcion, Social Services

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