DSS Main Office
Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211
West Charlotte Location
Valerie C. Woodard Center
3205 Freedom Drive
Charlotte, NC 28208
Medicaid is a medical assistance program that pays medical bills for people who meet certain eligibility requirements (such as income, age, or disability) which are based on Federal regulations and State law. Medical benefits may be authorized for services such as hospitalizations, physician services, medications and different levels of care in nursing and residential facilities.
Need More Information?
Medicaid Program Information
What are the eligibility requirements for Medicaid?
How do I apply for Medicaid?
How to Apply for Services
Applications for Adult Medicaid or
Food & Nutrition Services (FNS) may be made Monday through Friday between 8 a.m. and 5 p.m. at the Wallace H. Kuralt Centre located at 301 Billingsley Road or the Chapin Hall located at 3205 Freedom Dr. Applicants are seen in the order of arrival.
In an effort to provide outreach in locations more convenient to the elderly and disabled, individuals with accounts at the hospital locations may also apply for Adult Medicaid at the following locations:
An Intake worker will guide the individual through the application process. If a person is unable to visit one of our locations due to disability or illness, he/she can call the Customer Connection (704-336-3000) to request a home visit. An individual can also send a representative to apply on their behalf.
Medicaid Program Descriptions
There are several program categories within Adult Medicaid. Each category has different income and reserve requirements. The categories are described below: