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Address

Office Location:

DSS Main Office ​Wallace H. Kuralt Centre 301 Billingsley Road Charlotte, NC 28211 West Charlotte Location Valerie C. Woodard Center 3205 Freedom Drive Charlotte, NC 28208

Hours: 8 a.m. - 5 p.m. M - F

Contact

Customer Connection
704-336-3000

About Mecklenburg County Social Services

Programs and services provided by the Mecklenburg County Department of SocialServices are funded through federal, state and county revenues, in addition to grants and other donations, to meet the community’s priorities as defined by the Board of County Commissioners.

Our Mission

To provide economic and social services to sustain and/or improve the quality of life for Mecklenburg County citizens.

Our Vision

To be an involved and recognized leader in human services, valued by our stakeholders because of our needs-based customer focus in the delivery of services. We will help create a resilient community by proactively investing in our employees, operations and services, and by developing impactful relationships for the benefit of our customers.

Duties of the DSS Director

  • Serve as Executive Officer of the County DSS and appoint departmental staff.
  • Administer public assistance and social services programs under applicable
    regulations. 
  • Administer funds provided for the care of indigent persons.
  • Act as an agent of the State in providing services to persons residing in the County.

Social Services Divisions

 

Address

Office Location:

DSS Main Office ​Wallace H. Kuralt Centre 301 Billingsley Road Charlotte, NC 28211 West Charlotte Location Valerie C. Woodard Center 3205 Freedom Drive Charlotte, NC 28208

Hours: 8 a.m. - 5 p.m. M - F

Contact

Customer Connection
704-336-3000