Office of the Tax Collector
P.O. Box 31457
Charlotte, NC 28231-1457
Robert L. "Bob" Walton Plaza
700 E. Stonewall Street
Charlotte, NC 28202
Send an Email
If your question is not answered below, please submit your complete question to taxmeck@MecklenburgCountyNC.gov . A response will be provided via email.
Q. I have sold my house but have received the tax bill for it. I paid my portion of the taxes at the closing. Who is responsible for this bill?A. Both the new and former owner are technically responsible for the payment of the taxes.
Q. I need to change my name. How can I do this?A. Please contact the Lands Record Department at 704-336-6352.Q. What time period does a tax bill cover?A. We bill on a fiscal year basis. The fiscal year is from July 1st through June 30th.
Q. I need to change an address on my property. How can I do this?A. Please complete the Change of Address form to report any change of address.
Q. How often are countywide revaluations performed?A. State law requires that revaluations must be performed at least once every eight years. Many counties perform these more often, usually every four years, in order to equalize the tax base. Mecklenburg County performs revaluations every four to eight years as determined by the Tax Assessor and Board of County Commissioners.
Q. Why am I being charged for a full year of city taxes when I was annexed in June?A. You are being charged for the full year because our bills cover the fiscal year from July 1 st through June 30 th.
Q. What does "unincorporated" mean on my tax bill?A. This means you reside in an area not within any city or town limits.
Q. What cities do you collect real estate taxes for?A. We collect for Charlotte, Cornelius, Davidson, Huntersville, Mint Hill, Matthews, and Pineville in addition to Mecklenburg County. You will receive one tax bill for each property you own in these jurisdictions.
Q. Why is the sales price of my home listed on the web?A. It is public information that cannot be removed.
Q. I don't like a picture of my home being on the web. What can I do?A. Contact the Real Estate Division by completing the online form. Start by looking up your property in the Real Estate Lookup system. Click on the link to bring up a photo of your property, then click on the link directly above the photo to submit your inquiry. The Real Estate Division will respond to the inquiry by contacting the property owner to resolve the concern.Q. The square footage is wrong on my house. What can I do to have this error corrected on your records?A. If an individual's time for appeal has passed before they realized the error, the person would write directly to the Board of Equalization and Review and make a request for an untimely appeal. The Board usually grants these as they are errors in fact. The tax office does not have the authority to grant untimely appeals. The address for the Board is:MECKLENBURG COUNTYBOARD OF EQUALIZATION AND REVIEW700 E. STONEWALL ST. SUITE 302P.O. BOX 36819CHARLOTTE NC 28236