As of July 1, the call center is open 7 a.m. to 7 p.m. Mon-Fri and closed on weekends & holidays. Make service requests 24/7 online at
Starting July 6, red bins and other non City-issued recycling containers won't be collected. Red bin users will get 95-gallon green carts in June. Call 311 or 704-336-7600 if you haven't received one.
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