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Fees and Billing
 
Charlotte-Mecklenburg customers receive a City-County Water Services bill that includes the cost of Storm Water Services fees as well as a separate fee for water and sanitary sewer service provided by the Charlotte-Mecklenburg Utility Department.

Questions about your Storm Water fee? Call 311 or 704-336-7600.

 downtown on a rainy day Why is there a Storm Water fee?
Storm Water Services' rate structure
FAQs about Storm Water Fees
Changes to Storm Water fees
 storm drain on a rainy day Current Storm Water fees
How is my fee calculated?
I am not sure my fee is correct
What if I do not pay my fee?
 creek with bridge How do I pay my water/Storm Water bill?
Can I reduce my fee?
Where does the Storm Water fee money go?
Why is the Storm Water fee on the water bill?