Parking Appeals Process

 

All parking tickets must be paid or appealed within 30 days of the date issued or a $10 penalty will be added. To initiate the appeal of an Airport parking ticket, an individual must do so in writing within 30 days of the date on the ticket.

The letter must state the grounds for disputing the ticket and must also include:

The citation number *
Vehicle tag number *
Address *
Telephone Number *
Email address (if available) 
 

* Failure to include all required information may result in the appeal being denied.

The letter must either be faxed or mailed to:

Airport Operations
Charlotte Douglas International Airport
P.O. Box 19066
Charlotte, North Carolina 28219

Fax: 704-359-0125

Once received, the Assistant Aviation Director of Operations, Parking Manager or Airport Police Captain may, upon initial administrative review, excuse a ticket for a valid justification.

If any one of these three administrators denies an appeal, there will be a committee determination.

The ticket may be excused if a majority finds that a valid justification exists to do so. A written notice of the outcome of the Administrative Review will be provided via email within 10 business days or in writing within 15 business days.

If the appeal is denied, the notice must indicate that the person has ten 10 days to either: pay the ticket before a late fee is added; or request a formal appeals hearing. In order to request a formal appeals hearing, a bond must be posted in an amount equal to the parking penalty.