Passenger Pick-up/Drop-off Information


Traffic Alert: Allow extra time to drive to and from the terminal. While adjusting to new traffic patterns drive more cautiously and follow directional signage as construction remains ongoing. Click on the links for more information and maps to assist travelers, delivery companies and rental car company customers.

Please note:
 Due to active construction of the New Hourly Parking Deck and Rental Car Facility, there will be no Hourly Parking available until November 2014. More information and parking tips are available by clicking here.

Passengers can be picked up and dropped off along the curbside, however, vehicles cannot be left unattended. Curbside parking is not allowed and unattended vehicles may be towed; this includes all lanes on the ticketing and baggage claim levels.

Avoid looping around the Airport until family or friends arrive.

Picking up
Visitors picking up family or friends are encouraged to utilize one of the two free Cell Phone Lots. Just wait in your vehicle and ask your passenger to contact you when they claim their luggage, then drive to the terminal's lower level (baggage claim) to pick up your passenger after they have claimed their luggage.

Click here or on the image below for a larger map of the Cell Phone Lot locations.


If the Cell Phone Lots are full, it is recommended that drivers proceed to the Overlook (located on Airport Overlook Drive off Old Dowd Road) as an alternate place to wait for passengers. The Overlook is open from 8:30 a.m. – 10:30 p.m. daily.

If you want to pick your passenger up by meeting them in the terminal, you will have to park and take a shuttle to the terminal. Parking is free for the first 20 minutes.

Dropping off
When dropping off family and friends, you'll have to do so at the terminal's curbside, or by parking and taking a shuttle to the terminal. Parking is free for the first 20 minutes.

Please view the map at to locate parking availability and directions.

Click here to review other frequently asked questions.
 Volunteer ProgramCLT Art ProgramShopDineWorkRelax!