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Frequently Asked Questions (FAQ's)
 

Where can I search for Charlotte City Ordinances?

Where can I locate a mug shot of someone who has been arrested?

Where can I find a list of current inmates?

How do I know if someone has a warrant?

I received an email regarding a crime trend or from someone who is asking for money.  How do I know if it is legitimate?

I would like to move to Charlotte and want  to know about crime in a certain area.  How do I research this?

How can I find a wreck/crash report?

How can I find an incident report?

What is CMPD's practice regarding immigration issues and illegal aliens?

I need to be fingerprinted for an employment application.  Where can I go to do this?

I would like more information on registering a firearm or obtaining a carry concealed permit.  Who do I contact?

I would like to know the final outcome of a court trial.  How do I find out if someone was convicted in court after his/her arrest?

I need to get more information on an outstanding traffic ticket.  Who do I speak with to pay my ticket?

I would like to apply for a non-sworn position with CMPD.  Where can I find more information and apply?

I have spotted a suspicious person in my neighborhood/near my work, etc.  How do I report this?

I would like to become a CMPD police officer.  Where do I get more information and an application?

I would like to review the department's policies and procedures.  Where can I find them?

I would like to hire a police officer to work at a special event or in my business.  Who do I contact?

How can I have my child fingerprinted?

I need to obtain my personal criminal history for an employment application or an adoption application.  Where can I get this?

Our organization is planning an event that will require a noise permit.  Who do I contact to get one?

How do I file a police report on-line?

How do I search for crime in my area?

How do I register my house or business alarm?

How can I report an unsafe driver?

What do I do if I think my identity has been stolen?

What can I do about noisy neighbors?

How can I find out about child safety seats and other child safety issues?

What are the rules and regulations regarding scooters and skateboards?

Where can I find information about becoming an intern?

What types of calls does 311 handle?

Q. Where can I search for Charlotte City Ordinances ?
A.  You may search for Charlotte City Ordinances at municode.com.

Q. Where can I locate a mug shot of someone who has been arrested?
A. The Mecklenburg County Sheriff's Office maintains a website where photographs of arrested suspects are displayed. You may use the Arrest Inquiry System to locate a mug shot of a specific person.

Q. Where may I find a list of current inmates?
A. The Mecklenburg County Sheriff's Office maintains the website where photographs of current inmates are displayed. You can use the Inmate Inquiry system to locate a specific inmate.

Q. How do I know if someone has a warrant?
A. The Mecklenburg County Sheriff's Office maintains the website where photographs of wanted people are displayed.  You can use this webpage to search for wanted persons using the Warrant Inquiry system.

Q. How can I tell if an email regarding a crime trend or someone asking for money is legitimate?
A. The CMPD Criminal Intelligence Unit recommends this site: www.snopes.com. You may also want to search "top email scams" on the Internet.  

The Police Department will NEVER call you to solicit donations.  If you would like to donate to a worthy cause, please consider one of these:

Police Benevolent Fund -- a charitable organization
c/o Greg Crystal
CMPD Headquarters  601 East Trade Street  Charlotte, NC 28202

Fraternal Order of Police #9 Foundation - a 501(c) 3 charitable organization set up to help officers families in need
CMPD Headquarters  601 East Trade Street  Charlotte, NC 28202

Q. I would like to move to Charlotte and want to find out about crime in a certain area.  How do I research this?
A. Once you have narrowed down the areas where you would like to live, you can use our crime mapping service to search crime in that area and on a specific street.

Q. How may I find a wreck report? Click here -   Accident Report Database.  The report is $2 if accessed online. To obtain a copy of the report free of charge, visit CMPD Headquarters (601 East Trade Street) or the West Service Center at 4150 Wilkinson Blvd.  

Q. How can I find an crime/ incident report?
A.   CMPD has recently expanded its online services and make Crime Reports available online. Victims of a crime will be able to get a copy of their report free of charge. 

To access a report online, visit the CMPD web site at http://www.cmpd.org and follow the link for Accident or Crash reports. Or, visit www.PoliceReports.US, click on the Eastern region, and then click on the Charlotte-Mecklenburg Police Department link. From there, follow the directions to obtain the report needed.  Victims of crime will be able to get a free copy of their crime report by entering both the complaint (report) number and their name. This service is provided under contract with CMPD by PoliceReports.US.  Due to the nature of certain crimes, however, some reports will only be available in person, including sexual assaults, domestic violence, suicides and vice and narcotics cases. These and all other public reports can be obtained from CMPD's Records Division at either of the following locations:
CMPD Headquarters at 601 East Trade Street and
the West Service Area at 4150 Wilkinson Blvd.

If you would like to call ahead to check on the availability of a report, please call the Records Division at 704.336.2839

Q. What is the CMPD's practice regarding Immigration issues and illegal aliens?
A. Officers do not inquire about the immigration status of a victim or others they encounter unless the person has committed a serious crime or is being investigated for the commission of a serious crime.  If the person is arrested and booked in the Mecklenburg County Jail the Sheriff's Office checks to determine the immigration status.

This is the practice that all large urban police agencies follow. There are only a few jails that have the authority and access to the immigration data base.  There are several reasons why this policy makes sense in dealing with illegal immigration, including:

  • Victims of crime will not report to the police if they believe they will be arrested or deported because of they are in the country illegally or undocumented. 
     
  • CMPD Officers do not have the authority to arrest an illegal immigrant if the only violation is being in the country illegally which is civil not criminal. The authority to do that rests with Federal law enforcement agents. 
     
  • Even if officers had the authority to take an individual into custody, there is not sufficient capacity to detain and process the number of illegal immigrants that are believed to be in this country.

     

Q. I need to be fingerprinted for an employment application.  Where can I go to do this?
A. Visit the Mecklenburg County Sheriff's Office website.  From there, you can click on the "Fingerprinting" link located on the home page.

Q. I would like more information on registering a firearm or obtaining a carry concealed permit.  Who do I contact?
A. Visit the Mecklenburg County Sheriff's Office website and click on the link "Gun Permits" on the home page.

Q. I would like to know the final outcome of a court trial.  How do I find out if someone was convicted in court after their arrest?
A.  The Clerk of Court is the records custodian for legal documents and court proceedings.   The Clerk's number is 704-686-0600.

Q. I need to get more information on an outstanding traffic ticket.  Who do I speak with to pay my ticket?
A. Information on where to send traffic ticket questions, & instructions on how to obtain upcoming court date information can be obtained from the Clerk of Superior Court. The Clerk's office is located on the 4th floor (Room 4401) of the Criminal Courts Building, 700 E. 4th St.

For more information, call 704-686-0600 or email your question to MeckTrafficTickets@yahoo.com

Q. I would like to apply for a non- sworn position with the Police Department.  Where can I find more information and apply?
A. You may go to the Charlotte Human Resources website.

Q. I have spotted a suspicious person in my neighborhood/near my work, etc.  How do I report this?
A. CMPD encourages you to call 9-1-1 anytime you feel that a suspicious person may be "casing" an area.  An officer can respond and speak to the person to determine if the person is there legitimately.  Be sure to describe the person and/or vehicle, if possible, to the 9-1-1 operator so an officer can recognize the person or vehicle at the scene.

Q. I would like to become a CMPD  police officer.  Where do I get more information and an application?
A. All requirements for our Police Academy are listed on our website.

Q. I would like to review CMPD's policies and procedures.  Where can I find them?
A. All of our directives or policies and procedures are on the website.  Please go to http://www.cmpd.org/ and click on Directives link in the E-Policing Resources.  

Q. I would like to hire a police officer to work at a special event or at my business.  Who do I contact?
A. Contact the Secondary Employment Office at 704.336.2505.

Q. I would like to have a "fingerprinting kit" made for my child.  How can I have my child fingerprinted?
A. Visit the Mecklenburg County Sheriff's Office website, then click the "Fingerprinting" link located on the home page.

Q. I need to obtain my personal criminal history for an employment application or an adoption application.  Where do I get this?
A. Please visit our website's Records page.  It will tell you how to obtain criminal histories via fax or by coming down to Police Headquarters.

Q. Our organization is planning an event that will require a noise permit.  Who do I contact to get one?
A. Contact the CMPD's Field Services Unit at 704.432.0428.

Q. How do I file a police report on-line?
A. If you need to file a report, please go to  online reporting  to determine if you can file it online or if you should dial 311.

Q. How do I search for crime in my area?
A. You can use our crime mapping service to search for crime on your street or area.

Q. How do I register my house or business alarm?
A. Visit our website for  Alarm Permits. There is also a list of Frequently Asked Questions and answers for your alarm permit questions.

Q. How can I report an unsafe driver?
A. Citizens can report traffic violators or safety concerns at the HITS website.

Q. What do I do if I think my identity has been stolen?
A.  File a report with the jurisdiction where the crime occurred.  If the offense occurred in Mecklenburg County, or the jurisdiction where the crime occurred will not take a report AND you live in Mecklenburg County , call the Charlotte Mecklenburg Police Department at 704-353-1000 (select option #5) to file a police report.

OR, you can file a financial identity fraud report online:   

  • Contact one of the three (3) major credit reporting bureaus (Equifax, Experian, or TransUnion) to report the fraud.  Ask that a fraud alert be placed on your file and request a copy of your credit report.   The other two credit bureaus will automatically be notified to place a fraud alert on your credit file and all three reports will be sent to you free of charge.   

  • Review your credit report for accuracy.

  • Contact the creditors for the accounts that have been tampered with or opened fraudulently to close those accounts.  Advise them of the fraudulent use of your information and request that they send you a fraud dispute form.  Most creditors will accept the FTC fraud affidavit  

  • File a complaint with the Federal Trade Commission (FTC).  The FTC maintains a database that law enforcement can use to assist with their investigations.

 

Q: What can I do about noisy neighbors?

A:  You do not have to lose sleep because of noisy neighbors.  The best thing you can do is call 311 as soon as the party starts.  That type of call usually takes the officer about an hour to respond. If you wait until it's been going on for awhile, it could very well be that the party will be over by the time the officer arrives.  If you call as soon as the problem starts, then by the time the officer arrives, it could be in full swing for the officer to hear the violation and handle it to his discretion. 

If you're concerned about your neighbors finding out that you called, when you call you can ask that your name not be given out and make sure to tell the dispatcher that you do not want the police to come to your door.

You may also want to contact our Field Services - Noise Abatement officer at 704-432-0380.

Q: How can I find out about child safety seats and other child safety issues?
A:
Please visit the Safe Kids website for information about car seats and other ways to keep your child safe. 

Q: What are the rules and regulations regarding scooters and skateboards?
A: 
The Charlotte-Mecklenburg Police Department has recently received several questions regarding the use of motorized skateboards (four wheels) and electric Razor scooters (two wheels). The following are the most common questions, along with the answers.

Q: Is my 13-year old child allowed to ride a motorized skateboard in the street?
A: No. A motorized skateboard qualifies as a "motor vehicle" under state law; therefore, the operator must have a valid driver's license. In addition, the skateboard must be registered, inspected, and insured. Since, as a practical matter, those requirements cannot be met, the result is that no one, regardless of age, can ride a motorized skateboard in the street.

Q: Is my 13-year old child allowed to ride a motorized skateboard on the sidewalk?
A:
No. Riding a motorized skateboard on the sidewalk is prohibited by city ordinance (C.O. 14-130) and state law (G.S. 20-160(b)). This applies to all ages.

Q: Is my 15-year old child allowed to ride an electric Razor scooter on the street or sidewalk? |
A: No. A Razor scooter qualifies as a "moped" under state law. The operator of a moped must be at least 16 years old, use an approved safety helmet, and obey all traffic laws. In addition, a moped cannot be legally operated on the sidewalk.

Q: Are children allowed to ride skateboards (non-motorized) or rollerblade in the street?
A:
No. There is a city ordinance (C.O. 14-3) that prohibits the use or operation of roller skates, skateboards, inline skates, coasters, toy vehicles, or similar devices on the street, except when crossing at a crosswalk. Again, this applies to all ages.

Q:  Where can I find information about becoming an intern?
A:
  Please go to  this webpage for information about the internship program.

Q:  What types of calls does 311 handle?
A:  Citizens should contact 311 directly for:

  • Animal Care & Control
  • Larceny of Vehicle
  • Graffiti
  • Parking Violations
  • Abandoned Vehicles
  • Loitering (no criminal activity)
  • Truancy
  • Noise/Fireworks
  • Cable/Utility Threat
  • Juvenile Complaints (no criminal activity)
  • Homeless Person (no criminal activity)

311 can also take incident reports where a caller needs a report for insurance or product replacement purposes.  Examples of the most frequent reports:
 - Lost cell phone
 - Lost car tags
 - Lost passport

 

 CMPD Officers