Types of Police Response
- Because there are so many calls for police attention, calls are ranked by their urgency. If an immediate response is needed, a police car is always dispatched as soon as possible
- For other, less urgent situations, an officer may arrive up to an hour after your call
- Not every call to the Police Department is an emergency or one that requires sending a police officer to the scene. In that case, you may make a report by telephone to 311 and the Crime Reporting Unit
Most common Police Calls:
Telecommunicators are trained to get as much information as possible. Here are examples of the three most common 911 calls.
1. Automobile Accident
--Give the block number or nearest location
--Injuries - details are not necessary
--Fuel spill, a possible fire danger
2. Suspicious Person
--Give the sex, race and age
--Describe the suspicious activity
--See any weapons?
3. Suspicious Vehicle
--Get vehicle description (color, make, model, year)
--Is the vehicle occupied? (how many, age, sex, race)
--Is the vehicle parked or moving?
Charlotte’s Back-Up PSAP
Charlotte has a fully functional, state of the art back-up center. The center is set up so that should there be an emergency, CMPD, CFD and MEDIC could all work out of one center. This was put to the test during the DNC in September of 2012. The center is tested several times a year and ready at a moment’s notice.