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About Us


​COME SEE US!

Address:
8315 Byrum Drive
Charlotte, NC 28217

Map to Facility

Business Hours:

Monday-Friday
Saturday & Sunday
Local Phone
Out of County 
11am-7pm
11am-5pm
311
704-336-7600
 

Mission Statement

The Animal Care & Control Division of the Charlotte-Mecklenburg Police Department is committed to protecting the safety of citizens and animals within our community. Our goals are to create partnerships within the community in order to promote responsible pet ownership, decrease the overpopulation of domestic pets through spay-neuter programs, and to place adoptable animals in good homes.

We Value:

  • The safety of our citizens
  • Animal welfare
  • The continuous development of our employees
  • Our volunteers and their contributions
  • Partnerships with rescue groups & other agencies
  • Fairness & impartiality
  • Problem solving
  • A diverse workplace
  • The constitution of the United States and North Carolina

Operated as a division of the Charlotte-Mecklenburg Police Department, we are a multi-faceted agency dedicated to providing the citizens of Charlotte and Mecklenburg County with animal care services.  We are an organization that values community partnerships and working jointly to build a better world for animals and the people who own them.

Animal Care & Control is a division of the Charlotte-Mecklenburg Police Department under support services. It is recognized and emulated nationally as a leading model within the animal welfare community, and takes pride in initiating and implementing progressive programs and practices.

The main facility is over 45,000 square feet. Included in the main facility are approximately 165 dog runs and 220 stainless steel cages. The building also provides an area for the Gary T. DeLisser Spay/Neuter Clinic operated by the Humane Society of Charlotte.

Our Staff currently serves an ever increasing and diverse population of over 900,000 citizens. Some of the situations that our officers respond to include:

  • Barking complaints
  • Nuisance complaints
  • Dangerous animals
  • Injured animals
  • Abuse of animals
  • Restraint of animal complaints
  • Animal bite investigations
  • Disaster response (CART, SART, UASI)
  • Livestock containment via specialized unit referred to as the Large Animal Response Team (L.A.R.T.) and Herding Dog Officer
  • Extracting animals from contaminated environments via AC&C Haz Mat Unit


Thinking about becoming an Animal Care & Control Officer? Or maybe work hands on with the animals we have here? Check out the Human Resources site to find the application, and instructions to apply. Click here to see what jobs the city is currently offering.