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Support Services Group
​​​​​​​​ ​ ​​​​​​​​​​​​​​The Support Services Group is comprised of 4 specialized bureaus: the Special Operations Bureau, the Lab and Evidence Bureau, the Community Services Bureau and the Community Engagement Bureau. Within the Special Operations Bureau, there are specialized units, like the Canine Unit, Animal Care & Control, SWAT and Aviation Units, that respond to various situations. The Lab and Evidence Bureau seek, gather, analyze and log evidence to help solve crimes and build strong cases. The Community Services Bureau interacts with the citizens of Charlotte through community involvement programs, like Volunteers, Cadets, Explorers and Interns. The Community Engagement Bureau interacts more with youth services and interaction programs like the Diversion program, School Resource Officers, and PAL.​​




Support​ Services Group Executive Chief Officer: DC Vicki Foster
Field Services Support Unit: Executive Officer: Captain Ryan Butler




hornets crest ​Bureau: ​Special Operation Bureau Bureau Leader: Major Johnny Jennings



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Special Operations Division | 1750 Shopton Road​ | phone: 704-336-2328​​
Division Leader: Captain Steven Brochu


section blockSWAT Team & ALERT ​Unit | unit email: SWATTeamandALERT@cmpd.org
​phone: 704-432-0435 | Unit Leader: Sgt. Eric Peterson​​​​




section blockCanine Unit | unit email: CanineUnit@cmpd.org
phone: 704-336-7658​​​ | Unit Leader: Sgt. Mike Graue

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section blockArson/ Bomb Unit | unit email: BombSquadUnit​@cmpd.org
phone: ​704-432-0474​​​ | Unit Leader: Sgt. Wesley Jessup
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Animal Care & Control ​Division | 8315 Byrum Drive | phone: 704-336-7552​
Division Leader: Captain Karl Bannerman​​


section block​Enforcement Unit​​  | unit email: Animals@cmpd.org
phone: 704-336-4423 | Unit Leader: Mark Balestra​​​


section blockShelter Operations​​  | unit email: Animals@cmpd.org
phone: 704-336-7600 | Unit Leader: Josh Fisher​​​





hornets crest Bureau: ​Lab and Evidence Bureau Bureau Leader: Major Mike Smathers

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Crime Lab Division | 601 E. Trade Street​ | phone: 704-353-1100
Division Leader: Matthew Mathis
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section blockQuestioned Documents Section | unit email: CrimeLabDivision@cmpd.org
​phone: 704-336-8778​​​​​​ | Unit Leader: Jeff Taylor​​​


section blockBiology Section | unit email: CrimeLabDivision@cmpd.org
phone: 704-353-1102 | Unit Leader: Sheree Enfinger​​​


section block​Latent Prints | unit email: CrimeLabDivision@cmpd.org
phone: 704-353-1066​​​​​​ | Unit Leader: David Schultz​​​


section block​Firearms Section | unit email: CrimeLabDivision@cmpd.org
phone: 704-353-1069​​​​​​ | Unit Leader: Todd Nordhoff​​​


section block​Chemistry Section | unit email: CrimeLabDivision@cmpd.org
phone: 704-353-1065​​​​​​​ | Unit Leader: Lillian Ngong​​​




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Property and Evidence Management Division | 601 E. Trade Street​ | phone: 704-336-2378​
Division Leader: Lt. Brian Russell


section block​Crime Scene Search Unit​ | unit email: CrimeSceneSearchUnit@cmpd.org
phone: 704-562-8959 | Unit Leader: Sgt. Katherine Scheimreif​​​​







hornets crest ​Bureau: ​Community Services Bureau Bureau Leader: Major Diego Anselmo


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Community Wellness Division | 601 E. Trade Street​ | phone: ​704-432-0197
Division Leader: Captain Jim Wilson
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section block​Community Outreach Unit | unit email: ​Community_Outreach@cmpd.org
phone: 704-33​​6-2326​​​​​ | Unit Leader: Sgt. Loraine Ellis​​​


CMPD False Alarm Reduction Unit | Online Alarm Application: ​apply for an alarm permit | phone: 704-432-0431​​​​​


​Crime Prevention Unit | unit email: ​crimepreventionunit@cmpd.org | phone: 704-33​​6-2310​​​​​


Volunteer Unit | unit email: ​VolunteersandInterns@cmpd.org | phone: 704-432-0430​​​​​


​Cadets, Explorers and Interns | unit email: ​Cadet_VolunteerUnit@cmpd.org | phone: 704-432-0432​​​​​​


​High School Academy | unit email: ​rbotzenmayer​@cmpd.org | phone: 704-432-0432​​​​​


​UVisa Application | unit email: ​CommunityServicesBureau@cmpd.org | phone: 704-432-2041​​​​​



section block​​Contracts | unit email: YouthEngagement@cmpd.org
phone: 704-336-7331​​​ | Unit Leader: Rev. Fran Cook


Mayor's Youth Employment Program | unit email: ​MYEP​@ci.charlotte.nc.us | phone: 704-353-0486​​​​​​


​Chaplains | unit email: ​Chaplains​@cmpd.org | phone: 704-336-7331​​​​​



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section block​​Peer Support | unit email: jwilson1@cmpd.org
phone: 704-432-0197​​ | Unit Leader: Captain Jim Wilson


section block​​Child Development Community Policing (CDCP)​ | unit email: jwilson1@cmpd.org
phone: 704-432-0197 | Unit Leader: Captain Jim Wilson


section block​​Crisis Intervention Team | unit email: jwilson1@cmpd.org
phone: 704-432-0197 | Unit Leader: Captain Jim Wilson







hornets crestBureau: ​Community Engagement Bureau Bureau Leader: Major Bruce Bellamy
​LGBT Community Engagement: 704-336-5953​ Liaison: Major Bruce Bellamy


​​division block
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Community Engagement Division | 601 E. Trade Street​ | phone: ​704-432-2006
Division Leader: Captain Torri Tellis


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section blockDiversion Program | unit email: ​youthengagement@cmpd.org
phone: 704-33​​6-2326​​​​​ | Unit Leader: Sgt. Andy Hall​​​


Youth Engagement Unit | unit email: ​youthengagement@cmpd.org | phone: 704-336-7331​​​​​


​Police Athletics League | unit email: ​PAL@cmpd.org | phone: 704-33​​6-2105​​​​​​


 ​section blockSchool Resource Unit | unit email: ​School_Resource@cmpd.org
phone: 704-432-0434 | Unit Leader: Sgt. Celestine Ratliff​​​







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