The Support Services Group is comprised of 3 specialized bureaus: the Special Operations Bureau, the Lab and Evidence Bureau and the Community Services Bureau. Within the Special Operations Bureau, there are specialized units, like the Canine Unit, SWAT, VCAT and Electronic Monitoring Units, that respond to various situations. The Lab and Evidence Bureau seek, gather, analyze and log evidence to help solve crimes and build strong cases. The Community Services Bureau interacts with the citizens of Charlotte through community involvement programs, like Animal Care & Control, Volunteers, Right Moves for Youth, PAL and Gang of ONE.
 

Group: Support Services Group           Group Leader: DC Vicki Foster        Bureau: Special Operations Bureau   Bureau Leader: Major Dale Greene        Division: Special Operations Division   Division Leader: Captain Steven Brochu          Unit: Canine Unit   Unit Leader: Sgt. Mike Graue    Unit: Aviation Unit & Civil Emergency Unit   Unit Leader: Sgt. Nelson Bowling  Unit: SWAT Team & ALERT Team   Unit Leader: Sgt. Eric Peterson  Unit: Bomb Squad Unit   Unit Leader: Sgt. James Windle  Unit: VCAT Unit   Unit Leaders: Sgt. Steve Winterhalter                           Sgt. Andy Hall  Unit: Electronic Monitoring Unit   Unit Leader: Sgt. Dave Scheppegrell    Bureau: Lab and Evidence Bureau                      Bureau Leader: Major Paul Zinkann        Division: Property & Evidence Management Division   Division Leader: Staff Sgt. Brian Russell      Main Unit: Crime Scene Search Unit  Unit Leader: Sgt. Katherine Scheimreif    Division: Crime Lab Division   Division Leader: Matthew Mathis  Section: Questioned Documents Section   Section Leader: Jeff Taylor  Section: Biology Section   Section Leader: Sheree Enfinger  Section: Latent Prints Section   Section Leader: David Schultz  Section: Firearms Section   Section Leader: Todd Nordhoff  Section: Chemistry Section   Section Leader: Kemika Alloway    Bureau: Community Services Bureau                      Bureau Leader: Major John Diggs        Division: Animal Care & Control Division   Division Leader: Capt. Ryan Butler      Main Unit: Chaplains   Unit Leader:     Division: Community Services and Youth Division   Division Leader: Captain Pete Davis       Unit: Volunteers/COPS/Alarm Coordinator/           Crime Prevention Section   Unit Leader: Sgt. Loraine Ellis  Unit: School Resource Unit /           Right Moves for Youth   Unit Leader: Sgt. Dave Schwob  Unit: Police Reserves Unit / PAL   Unit Leader: Capt. Pete Davis  Section: Gang Of ONE Section   Section Leader: Rev. Frances Cook