Report A Crime
Our Organization
Our Response Areas
For Your Safety
Our Newsroom
Print this PageSite Feedback
Financial Crimes Unit
The CMPD's Financial Crimes Unit investigates several different fraud related crimes that include counterfeit and forged checks, credit card fraud, embezzlement, financial identity fraud and the different scams that may be used to trick unsuspecting people into handing over their money.  Each of these crimes cost each victim time and money trying to rectify the situation.  As consumers and business owners, we must each take steps to protect ourselves.  The only way to avoid the cost and inconvenience of being a victim of these crimes is to strive to prevent them from happening to you.
Take the I.D. Theft Quiz to see how susceptible you are to being a victim of identity theft.  Click here to view the quiz.
 
 
What is ID Theft???
Financial Identity Fraud (North Carolina General Statute 14-113.20), more commonly known as ID Theft, is the fraudulent use of someone's name and a personal identifying number to obtain credit, merchandise or services. 
 
Personal identifying numbers include:
  • Social security number
  • Drivers license number
  • Checking or savings account number
  • Credit or debit card numbers
  • Any other number that can be used to access a person's financial resources

ID Theft is one of the fastest growing crimes in the United States.

 
How can ID Theft affect me?
According to the Federal Trade Commission (FTC), people who have had their identities stolen may spend months or years and thousands of dollars cleaning up their credit histories and clearing up their name.  In the meantime, those victims may lose job opportunities, be denied credit or loans, or even be arrested for crimes they did not commit.  The victim deals with endless calls from creditors on loans they did not take out and uses their personal time and resources to make phone calls, write letters and fill out affidavits to close these accounts that they did not open.  The victims are stuck having to prove that they are indeed victims.
 

Think it can't happen to you???
 
  •  An FTC study released in September of 2003 found that 27.3 million Americans have been victims of identity theft in the last five years
  • That same study showed that (1 in 8) adults nationwide learned that they had been a victim of identity theft in the past five years
  • In the past year alone, almost 10 million adults were victims of identity theft.
 
How can my information be used?
A suspect can use your information to:
  • Open credit card accounts in your name or add authorized users to your existing accounts 
  • Open bank accounts in your name (to find out if an identity thief has passed bad checks in your name call 1-800-262-7771) 
  • Obtain loans in your name (real estate, auto or personal) 
  • Establish utilities (power, gas or phone) in your name
  • Obtain cell phone accounts in your name
  • Counterfeit checks using your bank account information and drain your account


How can someone obtain my information?
An individual can obtain your personal information by:

  • Stealing your wallet or purse 
  • Breaking in to your vehicle 
  • Stealing your mail 
  • Filling out a change of address form to divert your mail to another address 
  • Going through your trash looking for financial documents or pre-approved credit offers
  • Going through the trash at businesses or "dumpster diving" 
  • Stealing it from businesses where you are a customer, patient, student or getting it from an employee who may have access to the information 
  • Scamming you into giving it to them.  They may pose as an employee from a legitimate sounding business and ask you for the information to open up or to update an account
  • Gathering the personal information that you share on an unsecure website
 
What can I do to protect myself??
While it is impossible prevent identity theft entirely, there are steps that you can take to reduce the risks of becoming a victim.
  • Review your credit reports with the three major credit bureaus annually to ensure the accuracy of those reports  
  • Know who you are giving your personal information to and how it will be used 
  • Minimize the amount of personal information that your carry in your wallet.  Do not carry extra credit cards or your social security card
  • Do not place outgoing mail in your mailbox—place outgoing mail in a secure box
    Install a locked mailbox for incoming mail or use a post office box
  • SHRED IT OR DREAD IT!!!!  Never throw away financial documents, receipts, or pre-approved credit offers without shredding them first
  • Reduce the amount of your information in circulation.  Consider removing your name from the marketing lists of three major credit reporting agencies.  This will limit the number of pre-approved credit offers you receive
  • Never write down your passwords or personal identification number (PIN)…memorize them!!! 
  • Protect your social security number—release it only when necessary
  • Pay attention to your billing cycles and follow up with companies if your bills do not arrive on time
  • Secure personal information in your home so that it is not readily accessible to others
  • Never leave personal or financial information in your vehicle
  • Password protect your cellular, utility, credit card and bank accounts.
 
I am a victim of ID theft… What do I do now??
  • File a report with the jurisdiction where the crime occurred.  If the offense occurred in Mecklenburg County, or the jurisdiction where the crime occurred will not take a report AND you live in Mecklenburg County, call 311 to file a police report or click here to file one online
  • Contact one of the three (3) major credit reporting bureaus (Equifax, Experian, or TransUnion) to report the fraud.  Ask that a fraud alert be placed on your file and request a copy of your credit report.  The other two credit bureaus will automatically be notified to place a fraud alert on your credit file and all three reports will be sent to you free of charge
  • Review your credit report for accuracy
  • Contact the creditors for the accounts that have been tampered with or opened fraudulently to close those accounts.  Advise them of the fraudulent use of your information and request that they send you a fraud dispute form.  Most creditors will accept the FTC fraud affidavit  
    http://www.identity-theft-awareness.com/identity-fraud-affidavit.html 
  • File a complaint with the Federal Trade Commission (FTC).  The FTC maintains a database that law enforcement can use to assist with their investigations.
 
TIPS
  • Act quickly and be persistent!!!
  • Follow up with creditors in writing
  • Keep a log documenting who you have spoken with and when you spoke with them
  • Keep an organized file including any correspondence you have received and documentation you have collected
  • Do not pay any bill or portion of a bill that is a result of a fraudulent account.
 
 
 
Helpful phone numbers for victims of ID theft
 
CHARLOTTE-MECKLENBURG POLICE DEPARTMENT
To file a police report:  Call 311.
CHECKS
To notify retailers who use their databases not to accept your check:
TELECHECK 1-800-710-9898 or 927-0188
CETERGY 1-800-437-5120
INTERNATIONAL CHECKS SERVICES  1-800-631-9656
CONSUMER CREDIT COUNSELING SERVICE  800-388-2227
 
CREDIT REPORTING BUREAUS
Equifax  
PO Box 740241,  Atlanta, GA 30374-0241
To order credit report:  800-685-1111
To opt out of marketing lists:  888-567-8688
To report fraud:  800-525-6285
 
Trans Union
PO Box 390, Springfield, PA 19064-0390
To order credit report:  800-888-4213
To opt of marketing lists:  888-567-8688
To report fraud:  800-680-7289
 
Experian 
PO Box 2104, Allen, TX 75013-2104
To order credit report:  888-397-3742
To opt out of marketing lists:  800-353-0809
To report fraud:  800-301-7195
 
 
FEDERAL TRADE COMMISSION
To file a complaint:  877-ID THEFT
 
OPT-OUT
To opt out of prescreened credit card offers:
1-888-5-OPTOUT (1-888-567-8688)
 
SCAN
To find out if ID thief is passing checks in your name:
1-800-262-7771
 
SOCIAL SECURITY ADMINISTRATION
800-269-0271
 
 
Helpful web based resources for victim of ID theft
Federal Trade Commission:
    
http://www.consumer.gov/idtheft/
ID Safety
    
http://www.idsafety.org
ID Theft Resource Center: 
      http://www.idtheftcenter.org/

United States Department of Justice:  
    http://www.justice.gov/criminal/fraud/websites/idtheft.html

United States Postal Service:  
    https://postalinspectors.uspis.gov/investigations/MailFraud/fraudschemes/mailtheft/IdentityTheft.aspx

United States Secret Service:  
    http://www.secretservice.gov/criminal.shtml

Social Security Administration:  
    http://oig.ssa.gov/report-fraud-waste-or-abuse   
NC Attorney General:  
    http://ncdoj.gov/Protect-Yourself/2-4-3-Protect-Your-Identity.aspx