Contact information
E-mail: dmurrell@charlottenc.gov
Phone: 704-336-3056

Donna Murrell has worked with the Community Relations Committee for over 20 years and serves as Volunteer Mediator Coordinator, Police Community Relations Awards Coordinator and Supervisor. Her responsibilities include:
 
Volunteer Mediator Coordinator/Supervisor

• Manages 100+ volunteers for the dispute settlement program (DSP)
• Assists with marketing DSP and CRC services to the community
• Keeps volunteers abreast to new training opportunities to enhance their skills
• Schedules volunteers to handle mediation sessions
• Handles self-referral cases for Charlotte-Mecklenburg citizens and City/County employees
• Serves as Supervisor to assist administrative duties and process of cases
• Assists with managing our worthless check settlement program
• Handles calls and walk-ins of clients needing landlord-tenant assistance
  

Police Community Relations Awards Coordinator

• Coordinates the annual Police Community Relations Awards Program
• Raises funds for sponsorship of program
• Handles all promotions and media contact
• Coordinates interview process of police officers
• Organizes program layout 
• Works with City leaders for participation and support
• Serves as staff liaison to the CRC’s Police Community Relations Subcommittee
• Meets with community groups regarding community relations

Additional Training/Certifications

• Basic Mediation Training
• Notary Public
• City Quest Leadership Program
• City Women in Leadership Development Program
• Fair Housing/Public Accommodations Tester
• Victim Offender Mediation in Juvenile Justice
• Certified Mediator with Mediation Network of NC

Memberships/Affiliations

• Association for Conflict Resolution
• National Association of Professional Women