Charlotte's Future
Citywide Newsroom
Citizen Service
Print this PageSite Feedback
CharMeck Community Relations seeks input on Citizens Review Board process
Thursday, June 20, 2013

Contact: Willie Ratchford, Executive Director, Community Relations

At the request of City Council and Mayor Anthony Foxx, Charlotte-Mecklenburg Community Relations is partnering with the Citizens Review Board to gather feedback from the community regarding the Citizens Review Board appeal process. The information collected will be used by City officials as they determine if the process needs to be modified. 

When a complaint is filed against an officer, it is investigated by the Charlotte-Mecklenburg Police Department (CMPD) Internal Affairs division. If it is a serious offense, such as excessive force, the case goes to a hearing by the CMPD Chain of Command Review Board. During the hearing, the investigative case file is reviewed by all of the board members, which includes at least one member of the Community Relations staff. The board also questions employee witnesses to clarify any concerns or ask additional questions. Following the hearing, a decision is made by CMPD; the complaint may be sustained, not sustained, unfounded or exonerated. If a citizen is not satisfied with the CMPD decision, he or she may appeal to the Citizens Review Board. When an appeal is filed, the Citizens Review Board determines whether an appeal hearing is warranted based on the evidence presented. For more information about this process, visit

A task force made up of members of the Community Relations Committee and the Citizens Review Board has identified three major groups of stakeholders whose input is crucial to make recommendations: the general public, police department staff, and the faculty and students of the Charlotte School of Law. The stakeholder meetings that are open to the public have been scheduled for July 9 at Covenant Presbyterian Church (1000 East Morehead St.) from 6 - 7:30 p.m. and July 11 at Beatties Ford Road Regional Library (2412 Beatties Ford Road) from 6 - 7:30 p.m. 

Those who are not able to attend a meeting are encouraged to fill out a short survey about the process by clicking here​.