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​​​​​​​The Finance Department is now part of Management & Financial Services (MFS). Content on this site will no longer be updated, so please change your bookmarks to MFS's Office of Finance​.


Financial Services
provides Accounts Payable and Accounts Receivable services for the City of Charlotte.


Accounts Payable
is responsible for processing payments to vendors for goods and services provided to the City.

New vendors, please complete the vendor registration and W9 form to be set up to do business with us.

Accounts Payable Customer Service
(704) 336-5141

All invoices and statements should be sent to the following billing address:

City of Charlotte AP
Attn: (Department / Division / Name)
P. O. Box 37979
Charlotte, North Carolina


Fax: (704) 336-4439
Vendors please note, that you will receive your payment in a more timely fashion when you provide Accounts Payable with as much billing information as possible. 

When the City of Charlotte places an order for goods or service, make sure that you have all the current billing information.

Please read the Vendor Letter  from October, 2010 for more information about our billing procedures and new mailing address.
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Accounts Receivable

provides billing and collection services for City departments.  In addition Accounts Receivable services the Neighborhood & Business Services affordable housing loans. 

Accounts Receivable Customer Service
(704) 336-7912
Miscellaneous invoicing for all departments      
(704) 336-5146
(704) 336-7910

Code Enforcement invoicing for citations, liens, and penalties
(704) 336-7912

Neighborhood & Business Services Loans
(704) 336-7817

Accounts Receivable fax
(704) 336-4439
Please reference your account number or invoice number with your payment. All payments should be mailed to:   

City of Charlotte
P.O. Box 31032
Charlotte, NC 28231  

Payments may be delivered to:

City of Charlotte         
Central Cashier, CMGC Lobby
600 East Fourth Street
Charlotte, NC 28202

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Financial Services Manager
Sherry Hite

Phone Numbers

Accounts Payable Customer Service

Accounts Receivable Customer Service