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Media Relations & Contact Protocol

​Media requests for citywide initiatives and the city manager's office

  • Data for operations across the organization
  • City policies
City manager's office
  • City manager, city leadership (deputy city manager or assistant city managers)
  • City attorney's office (legal issues, investigation or pending litigation)
  • Human Resources (personnel issues, city manager hires)
  • Management & Financial Services questions
  • Innovation & Technology/Office of the Chief Information Officer
  • Community Relations
  • CharMeck 311​​​
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Contact Information
D'Elosua, SandyDirector
Ethridge, TraciAssistant Director
Simmons, Ashley E.Communications Services Manager
Luck, KathrynSenior Communications Specialist
Contact Information
Aviation/Charlotte-Douglas International AirportDavis, Lee
Charlotte Area Transit SystemKinard, Olaf
Charlotte Department of TransportationDurrett, Linda
Charlotte Fire DepartmentShah-Khan, Cynthia
Charlotte Fire DepartmentCannon, Robert
Charlotte Fire DepartmentGist, Dennis
Charlotte WaterColey, Cam
Charlotte WaterFrost, Jennifer
Charlotte-Mecklenburg Police DepartmentTufano, Robert
Charlotte-Mecklenburg Storm Water ServicesHammock, Daryl
Charlotte-Mecklenburg Storm Water ServicesTrautman, Tim
Charlotte-Mecklenburg Storm Water ServicesBoone, Mark T.
City CouncilPearson, Kimberly R.
City CouncilBurney, Alban
Engineering & Property ManagementBanbury, Jim
Innovation & TechnologyColon, Sabrina
Management & Financial Services (Budget, Finance, Procurement)Colon, Sabrina
MayorWatkins, Gregg
Neighborhood & Business ServicesHedrick, Katie
Solid Waste ServicesJackson, Denada