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Charlotte-Mecklenburg Winter Storm Service Update
Thursday, February 13, 2014
Charlotte-Mecklenburg Joint Information Center
Road conditions have continued to dramatically worsen; it will be a while before things improve and we ask that residents continue to stay off the roads as much as possible.
City, County, State, and Federal governmental departments are working together to assist residents and improve road conditions.
Media is asked to help spread an important message for residents: pedestrians should walk against traffic, wear bright clothing, and try to stay out of the roads.
Departmental updates
  • Charlotte Fire Department:
    • CFD has responded to approximately 50 service calls since this morning; 1 operator did slide off the road but no damage or injury. (CMPD is assisting with closure of that area.)
    • Reporting approximately 11K without power in Mecklenburg, many are south of uptown Charlotte.
  • Charlotte Area Transit System:
    • CATS has discontinued all bus and Special Transportation Services service for today.
    • Light rail continues to run normally but could experience delays based on the weather conditions
    •  CATS will continue to communicate updates about service changes to customers throughout the storm.
    •  Safety of riders and employees is top priority.
  • Calls for downed trees have begun to come in to City Landscape Management. Eastover has some areas of lost power as a result.
  • Charlotte-Mecklenburg Police Department:
    • CMPD has responded to 160 calls for disabled vehicles in the roadway this morning
    • CMPD has responded to 221 total accidents (204 property damage, 17 personal injury) since yesterday.
    • People are largely staying off the roads OR getting stuck at this point.
  • Charlotte Department of Transportation:
    • CDOT has plenty of salt for this event.
    •  Crews are working alternate 12 hour shifts, then resting.
    • Contractors have been called in to help handle the extra work in the uptown business district and the southwest area.
  • Solid Waste Services has canceled all service for the week and will resume next week. Citizens may call CharMeck 311 (or 704-336-7600) with any collection questions.
  • Charlotte Douglas International Airport:
    • Charlotte Douglas International Airport is open.
    • Weather conditions continue to deteriorate.
    • Roadways around the Airport are passable but remain hazardous.
    •  Two parallel runways (18R/36L  & 18C/36C) and  taxiways remain open.  Runway 18L/36R remains closed.
    •  Crews continue to monitor the airfield and are plowing and pre-treating runways and taxiways.
    •  Significant domestic air carrier operations have been impacted.
    •  As of Thursday morning, based on the current weather conditions, US Airways, a subsidiary of American Airlines, has canceled all arrivals for the remainder of the day. Flights that are currently en route to Charlotte will land. A very limited number of departures from Charlotte Douglas International Airport (CLT) are scheduled to operate this evening, but this is subject to change based on weather conditions.
    • US Airways urges customers who have travel plans today, or who are dropping off or picking up a loved one to check their flight status at or at if they are traveling on a flight operated by American Airlines. Approximately 2,000 of US Airways 3,000 daily flights are cancelled today.
    •  Approximately 1,000 customers were in the terminal overnight. Staff assisted passengers and distributed cots, mats, blankets and pillows.  HMSHost, the Airport’s concessionaire, kept some restaurants open through the night for customers and TSA kept one security checkpoint open for ticketed passengers.
    •  Deicing is minimal, as needed.
    • The Airport is monitoring weather forecasts and is working closely with the airlines in looking at operations.
    • We anticipate operational impacts to continue as the storm progresses up the east coast.
    • Customers are advised to please continue checking with their airlines for updated flight status before leaving to come to the Airport.
  • CharMeck 311 has received roughly 1,300 calls since opening at 6:00 a.m. today -- primarily for trash collection questions and court appointment issues.