Charlotte's Future
Citywide Newsroom
Citizen Service
Print this PageSite Feedback
Pothole Season Begins
Thursday, February 3, 2011

Contact: Linda Durrett
704-336-3902 or

Potholes usually occur during the late winter and early spring months as the pavement thaws, warms and heaves. Recent snow, ice and cold temperatures contribute to the incidence of potholes.  

Potholes form when water seeps beneath the asphalt, freezes and expands. The pavement then pushes up and cracks. When temperatures warm, a depression forms. As traffic runs over the damaged area, chunks are dislodged, and a pothole appears. 

The Charlotte Department of Transportation repaired approximately 900 potholes last year at a cost of about $200 each. CDOT is responsible for over 2300 miles of Charlotte’s centerline streets. Crews are constantly surveying City streets, scouting for potholes.

Citizens can report potholes on City and NCDOT streets by calling CharMeck 311, giving the location and a description. Reports can also be filed online by clicking here. New this year is My Charlotte mobile application which will allow citizens to file a pothole report by wireless smart phone, the Apple iPhone. This mobile phone application can be downloaded for free by clicking here.