Citizen Service
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Contact Us
By mail

City of Charlotte
Charlotte-Mecklenburg Government Center (CMGC)
600 E. Fourth St.
Charlotte, NC 28202

If mailing directly to Neighborhood & Business Services:
Neighborhood & Business Services
600 E. Trade St.
Charlotte, NC 28202

Charlotte-Mecklenburg Government Center and city skyline in background

City of Charlotte Opens in New WindowOrg. Chart

Business hours

The City's business hours are Monday through Friday, 8 a.m. to 5 p.m. Offices are closed on most major holidays. If assistance is needed outside of regular business hours, please call 311 or 704-336-7600.

By phone

Dial 311 or 704-336-7600 (if calling from outside Mecklenburg County, or with certain phone carriers)

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