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A Message From the Solid Waste Services Director
Thank you for visiting Solid Waste Services' website. This site will provide you with information regarding your solid waste collection program. Our goal is to provide you with high-quality service at the lowest possible cost. We strive hard to meet this expectation.

If you find that the service does not meet this expectation, please feel free to contact me or any member of the Solid Waste Services Leadership Team.

Sincerely,
Victoria O. Johnson
Solid Waste Services Director
vojohnson@charlottenc.gov

Our Mission:
We will partner with the community to deliver competitive and quality solid waste services that promote an attractive and healthy environment.

Our Vision:
We will be a leader in the solid waste industry and the service provider of choice for the City of Charlotte.

Our Services:
The City of Charlotte Solid Waste Services key business unit is one of the largest municipal collection systems in the southeastern United States. Providing quality service at the lowest possible cost is the core of the unit's business philosophy. This philosophy is based on running the unit as a business under a model closely aligned with private sector practices, but in a public sector environment and encompassing public sector values. This model has proven successful for us, and for you, our customer.

Solid Waste Services offers curbside collection of garbage, recycling, yard waste and bulky items for single-family residences and multi-family communities (apartments, condominiums and town homes) with fewer than 30 units within the City of Charlotte boundaries. Collection is also provided for businesses that generate fewer than 512 gallons of trash per week.