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Billing Service Center 
 


Dial
311 or 704-336-7600 to: 

  • Start a NEW account.
    Note: A $32.00 service charge will apply to all water turn on requests.
  • Transfer account to new address. Customer’s Guide to Understanding Rates and Your Bill
  • Get account balance. 
  • Get date of last payment.
  • Find out overdue balance.
  • Find out current due date.           


Paying Utility Bill
 


Commercial Customers