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Guide to Understanding Rates and Your Bill
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Since its creation in 1972, Utilities has made strategic infrastructure investments to serve our growing community’s needs. These system improvements protect public health, supply high-quality drinking water, ensure fire protection and support the economic vitality of Charlotte and Mecklenburg County.
Charlotte-Mecklenburg Utilities receives no tax funding; it is funded solely by water and sewer customers. Rate increases are projected annually to recover increasing costs to effectively maintain the community’s growing and aging water and wastewater system.
Click on Customer’s Guide to Understanding Rates and Your Bill to learn more about rate changes.
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Did you know?
$1.00 purchases 400 gallons of water from Utilities.
By comparison, $1.00 purchases a single 16.9 oz bottle of water from the store.
For the same $1.00, Utilities delivers 400 gallons of water to customers any time,
day or night.
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