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The Charlotte-Mecklenburg Utilities Administration team includes roughly 23 employees who support our water, wastewater, engineering and other divisions and coordinate the day-to-day operations of Utilities.

To accomplish this, administration's responsibilities include eight specific areas:

public information, safety, human resources, training, information technology, business management, and the WaterSmart Conservation Program.

Each year the Utilities Management Team - managers from operating and support divisions in the department - works with administration staff to develop a business plan that outlines targets and goals for Utilities during the coming year. 

Call 311 or 704-336-7600 if you have general questions.

Administration Building:
5100 Brookshire Blvd., Charlotte, NC 28216
Phone: 704-399-2221 (Monday-Friday 8am to 5pm)
Fax: 704-393-2219