Water from Mountain Island Lake is pumped from the Catawba River Pump Station to three reservoirs at Franklin Water Treatment Plant in North Charlotte. The raw water is then gravity-fed to both the Franklin facility and to Vest Water Treatment Plant.
5200 Brookshire Blvd. (Hwy 16), Charlotte, NC 28216
Call 311 or 704-336-7600 if you have general or billing questions. Call 704-399-2426 only if you need to reach someone at this plant.