Learn about new availability fee and how Utilities keeps prices competitive....read more
Make your Utilities bill payment in one of 125 authorized Western Union locations in Mecklenburg County...read more
Use new portal to pay bill, sign up for paperless billing and see usage history...read more
Charlotte-Mecklenburg Utility Department changed our department name to Charlotte Water...read more
Billing Cycle (Due Date) Alignment
Billing and Payment Budget, Rates and Fees
Cold Weather Tips for Plumbing Letter I received from American Water Resources or Homeserve Installing Water Meter, Sewer Tap Water Leak under public street Water Quality or Pressure Sewer Back-Up or Overflow Tips: 5 Ways to Save Outdoor Watering Tips Indoor Watering Tips Protecting My Plumbing: Cold Weather Tips Finding and Fixing Water Leaks What Can Go Down a Disposal? How to Read a Meter
New Connections Budget, Rates and Fees Industrial Pretreatment Restaurant Grease Inspection Smart Irrigation Program Backflow Prevention Plumbing Code Information Design Manual and Standards Contractor and Vendor Opportunities New Connections Donated or Developer Projects Permitting Process
Important information concerning your water bill.
2013 Water Quality Report The EPA awarded Charlotte Water (formerly Charlotte-Mecklenburg Utility Department or CMUD) with the Safe Drinking Water Act Excellence Award. Click here to see all awards.