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WELCOMEOVERVIEWAsmoreandmorepeoplemoveintotheCharlotteareatrafccongestionandairpollutionaresteadilyincreasing.Peoplearecontinuouslyexploringwaystoreducethecostocommutingandlimitthepersistentwearandtearontheirvehiclesthatresultsromrequentstop-and-gotrafc.Surveysindicatethatmorethan70oemployeeslooktotheiremployerorinormationaboutcommuteoptions.TheCharlotteAreaTransitSystemhasasolutiontothesechallenges.TheEmployeeTransportationCoordinatorETCprogramisavaluableresourceororganizationswhichhelpsemployersoercommutingalternativesandcost-savingoptionstoemployeesordailycommuting.Organizationsthatengageinsuchactivitiesseebeneftswhichincludegreateraccesstoemployeesimprovedemployeeretentionandmore.ItiseasytogetstartedandCATSisheretoguideyoualltheway.ParticipateintheETCprogrambymakingacommitmenttoengageinoneormoreotheollowingactivitiesSellingtransitpassestoemployeesDisplayingtransitschedulesinaCATSrackOfferingtheCommuterTaxBenetOfferingpreferredparkingtocarpoolersandvanpoolersEmployingmembersofaCATSvanpoolHoldingatleastonetransportationfaironsiteannuallyOfferingtelecommutingcompressedworkschedulesMEMBERSHIPBENEFITSTheETCprogrambeneftsbusinessesemployeesresidentsandtheenvironment.ParticipatingorganizationscanenjoytheollowingCost-savingbenetstoemployeesIncreasedparkingspacecapacityReducedpayrolltaxeswiththeTaxCommuterBenetAccesstocustommarketingmaterialsRecognitionasaBestWorkplaceforCommutersEmployeeTransportationCoordinatorProgram1 EmployeesoorganizationsparticipatingintheETCprogramreceivemanybeneftsincludingtheollowingDiscountsontransitpassesrangingfrom10to20offregularpricesPre-taxdeductionontransitpassesandvanpoolfaresReducedcommutingcostsReducedstresslevelsEmployeeTransportationCoordinatorProgram2 DEVELOPINGTHEPROGRAMThedesignatedcoordinatoratyourorganizationshouldtakeonaleadershiproleindevelopingimplementingandmaintainingacommutemanagementprogramwhichincorporatestheETCactivityoractivitiesthatyourorganizationhascommittedtoparticipatingin.STEPONE.ResearchYourcompanyhasuniquetransportationneedsattitudescorporatecultureandbeliefs.Takesometimetodeterminetheneedsandattitudesofemployees.YouwillbeconcentratingonthreeprimaryareasManagementWorksiteEmployeesAnassessmentofthesethreeareaswillhelpyousetanaccuratebaselinefromwhichtomeasurefutureprogress.ManagementMeetwithmembersofyourmanagementteamanddeterminetheprioritiesgoalsandresourcesfortheETCprogramatyourorganization.Themostimportantfactorindevelopingyourcommutemanagementprogramisgettingmanagementsupport.Itiscriticalthatyourplanissupportedbyyourcompanysmanagementteam.Withouttheirendorsementtheprogramsimplycantsucceed.Asthecoordinatoryoumustbeinapositiontospeakandactwithmanagementasyoudeveloptheprogram.WorksiteSurveythephysicalcharacteristicsofyourworksiteandthesurroundingenvironment.AlsoconsiderthefollowingProximitytoCATSstopsandLYNXstationsAccesstouptownshuttlesliketheGoldRushLocationofpedestrianwalkwaysandentrancesHowyourcompanymanagesemployeeparkingcarpoolandvanpoolparkingBicycleaccessandfacilitiesParkingavailability.Numberofspaceson-andoff-sitepreferentialspacescostsperspacefortheemployeremployeeetc.Worksiteamenitieslikeon-sitecafeteriasorconciergeservicesEmployeeTransportationCoordinatorProgram3 EmployeesBeforeyoucandeveloptargetedmarketingeffortsyouneedtodeterminehowtheemployeesinyourcompanyfeelabouttransituseandridesharing.Onewaytogatherthisinformationistoadministeranemployeesurvey.AsamplesurveycanbefoundontheETCResourcesCD.ToincreaseyourresponseratesendthesurveyoutwithaletterfromthepresidentCEOorExecutiveChampionofyourcompany.AsampleletterisalsoavailableintheETCResourcesCDtobeusedasaguide.STEPTWO.AnalyzeOnceyouhavereceivedadequateinputandfeedbackfromemployeesidentifycommonneedsandinterestswithinyourorganizationregardingtransituseandridehsharing.Allinformationhasbeencollectedandisaccessibletheresultingdataneedstobeprocessedandanalyzedinordertodesignanappropriateplan.ContactyourCATSETCMarketingRepresentativetoassistincompilingthesurveydata.STEPTHREE.SelectProgramElementsBasedontheresultsfromthesurveysalternateformsoftransportationincentivesandotherprogramstrategiescanbedevelopedandofferedinvariouscombinations.ContactaCATSMarketingRepresentativetoassistyouwithdeterminingtheETCactivitiesthatbestmeettheneedsofyourorganization.STEPFOUR.ChooseaformatIfyourorganizationislargeandhasseverallocationsitmaybebesttobeginwithapilotprograminvolvingonlyonelocationasaninitialparticipantoftheprogram.BydoingsoyoucanperfecttheETCprogramofferingsbeforeintroducingthemtoyourentireorganization.Ifyourorganizationissmallimplementingacompanywideprogramisprobablyyourmosteffectivecourseofaction.EmployeeTransportationCoordinatorProgram4 STEPFIVE.PutitinwritingYourwrittenmaterialsshouldincludethefollowingOverviewofthetotalprogramSurveyresultsifapplicableProgramgoalsandobjectivesfordevelopingmarketingandmaintainingtheprogramactivitiesListofassignedandprioritizedtasksDeadlinesforcompletingthesetasksBenchmarkdatesforprogressevaluatingSTEPSIX.GetapprovalYourprocessisnotcompleteuntilyouhavetheapprovalofmanagement.Besuretoemphasizeyoureffectiveuseofcompanyresourcesinachievingthedesiredresults.Yourplanwillneedtocomplywiththeparameterspreviouslyestablishedbymanagement.EmployeeTransportationCoordinatorProgram5 GETTINGSTARTEDAllETCmembersareresponsiblefortakinganactiveroleinencouragingemployeestoexploretransportationalternativesbyimplementingacommutemanagementplanandparticipatinginoneormoreofETCactivities.STEPONEDesignateanEmployeeTransportationCoordinatorETCDesignateapersonwithinyourcompanyororganizationwhowillactasaliaisonbetweentheiremployeesandCATSMarketing.ThekeyactivitiesofanETCincludeImplementingandmanagingETCactivitiesEnsuringthatrequiredformsarecompletedInformingyourorganizationaboutcommuteoptionsSTEPTWOCommittooneormoreETCactivitiesOncethecoordinatorhasbeenselectedyourorganizationneedstocommittooneormoreoftheactivitiesassociatedwiththisprogram.SellingpassesonsiteDisplayingtransitschedulesinaCATSrackOfferingtheTaxCommuterBenetOfferingpreferredparkingtocarpoolersandvanpoolersEmployingmembersofaCATSvanpoolHoldingatleastonetransportationfaironsiteannuallyOfferingtelecommutingorcompressedworkschedulesSellingtransitpassestoemployeesPassesavailable.ETCmembersmaydeterminethebestmethodofsellingpassesattheirorganizationandmaysellanyofthefollowingpassestoemployeesEmployeeTransportationCoordinatorProgram7 10-ridepassesarediscounted15tothegeneralpublic.ETCsqualiyingorthe10discountwillreceive10-ridepassesatthe15discountuntiltheyachievethenextdiscountlevel.TheSeniorADAmonthlypassesprovideunlimitedridesonbothCATSandLYNXandareonlyavailableortheollowingindividualsDisabledcitizensSeniorCitizens62yearsofageorolderTheSeniorADAmonthlypassesarealreadydiscountedforthegeneralpublicandcannotbecombinedwithanyotherETCdiscounts.AvalidTransitidentifcationorMedicareCardmustbepresentedwiththeSeniorADApassuponusingCATSorLYNXservices.IyoudonthaveaMedicareCardandare62yearsofageorolderyoumayapplyforatransitphotoIdentifcationcardbypresentingproooageandidentity.EmployeeTransportationCoordinatorProgram8EffectiveJuly12014TypeofpassCurrentPricewith10Pricewith20priceETCdiscountETCdiscountWeekly22.0019.8017.60LocalMonthly88.0079.2070.40ExpressMonthly121.00108.9096.80ExpressPlusMonthly176.00158.40140.80STSMonthly140.00126.00112.4010-RideLocal22.0018.7017.6010-RideExpress30.0025.7524.0010-RideExpressPlus44.0037.4035.20SeniorADA44.00LocalMonthlySeniorADA60.50ExpressMonthlySeniorADA88.00ExpressPlusMonthly DocumentsacceptableasproofofageincludeDriverslicenseBirthcerticatePassportDocumentsacceptableasproofofidentityincludeEmploymentIDwithphotoDriverslicensePassportGovernmentissuedphotoIDUnioncardwithphotoInordertoobtainaTransitidentifcationcardSenioranddisabledcitizensneedtovisitthePassSalesInormationCenterlocatedinPavilionAotheCharlotteTransportationCenterat310EastTradeStreetCharlotteNC28202.ThePassSalesInformationCenterisopenMondayFridayfrom800AMuntil500PM.TheTransitidenticationcardcosts1.00andseniorsmustpresentproooageandidentity.Thoseindividualsrequestingadisabledtransitidentifcationcardmustalsohavetheirphysiciancompleteacertifcateodisabilityorm.AcertifcateodisabilityormmaybepickedupattheCATSPassSalesInormationCenter.Pleasenotethatallthediscountsmustbepassedontoyouremployeesbyoeringthepassesatthediscountedprice.Organizationsarenotallowedtochargemorethanthediscountedpriceandthetransitpassesaretobesoldonlytocompanyemployees.Thediscountisbasedonthedollarvolumeotransitpassessoldatyourorganizationduringasinglemonthandappliestoanycombinationopassespurchased.Discountedtransitpassesareagreatbenettoofferemployees.Howeversellingpassesisanactivitythatdoesrequiresomeplanning.Listedbelowarefvestepstohelpyourorganizationsuccessullyestablishatransitpasssalesprocedure.StepOneDeterminewhowillhandleallpasssalestransactions.Thecoordinatorwillcommunicateinormationtoemployeesabouttheprogramsellthepassesandkeeptrackothequantityoeachtypeopassthatissold.StepTwoDeterminewhichpassesyouwouldliketoselltoemployees.DiscusswithCATSwhichpassesmeetyouremployeesneeds.Passescomeinmanyvaluesincludingweeklyandmonthly.EmployeeTransportationCoordinatorProgram9 StepThreeDecidewhatormsopaymentyouwillaccept.DoesyourorganizationwishtoacceptcashcheckorofferpayrolldeductionorthetransitpassesItisimportanttodeterminethemethodsopaymentthatwillbeacceptedsothatemployeesknowwhattoexpectpriortopurchasingthepasses.StepFourDecidewhenyouwillsellthepasses.Manyorganizationspickspecifcweekdaysandtimestosellthepasseswhileotherorganizationsallowemployeestopurchasethepassesonamuchmoreexibleschedule.Determiningwhenpasseswillbesoldwillhelpthedesignatedcoordinatormanagethisactivityandhelpsemployeesknowwhattoexpect.StepFiveInormemployeesothisgreatbeneft.Onceallotheparametershavebeenestablishedorsellingpassesatyourorganizationmakesurethateveryoneknowsaboutthisservice.Featurethisgreatinformationinanewsletterandinanewhireinormationpacket.Orsendane-mailblastputupaposterandincludethenewsinastaffmeeting.MakesurethatemployeesknowtheollowingoThetypesotransitpassesthatwillbesoldoHowmuchthepasseswillcostoWhenemployeescanpurchasethepassesoThelocationotheon-sitepasssalesareaandwhowillbethesalescontactoryourbusinessOpenanaccountwithCATS1.OnceyourorganizationhasdecidedonapasssalesprocedureacreditapplicationmustbecompletedbytheappropriatepartyandmailedtoCATS.2.UponreceiptofyourapplicationCATSwillforwardtheapplicationtotheCityofCharlottesRevenueandFinanceDepartmentforreview.3.OnceapprovedCATSwillopenanaccountoryourorganizationwhichwillallowyoutoconductregulartransactionsasanETCmember.4.YouwillreceivewrittennoticationofyouraccountstatusfromtheCATSPassSalesandInormationSupervisor.PlacingyourpassorderWhenyouarereadytoorderyourtransitpassespleasefollowtheseguidelinesEmployeeTransportationCoordinatorProgram10 1.Determinethequantityandtypesofpassesyouwouldliketooffer2.ProvidethatinformationtotheCATSPassSalesandInformationSupervisor.AconsignmentformisprovideontheETCResourcesCD3.Faxthisformto704-336-7660atleast48hoursinadvance4.ContacttheCATSPassSalesandInformationCenterat704-336-3519iyouhaveanyquestionsorconcernsaboutyourorderPassdeliveryandconsignment1.OncetheorderhasbeenplacedforyourorganizationyouwillbecontactedbyamemberotheCATSPassSalesandInormationCentersta.2.Apickupordeliverydatewillbescheduledandyouwillreceiveinormationabouttheconsignmentsalesprocess.3.EverymonthyourorderwillbedeliveredoramemberoyourorganizationwillberequiredtopickuppassesromtheCharlotteTransportationCenterPassSalesOfcelocatedat310E.TradeStreetinUptownCharlotte.DisplaytransitschedulesTabletoporfulldisplayracksmaybeorderedfromtheCATSMarketingandCommunicationsDivisionandscheduleswillbeprovidedbyourCustomerServicedepartmentonaregularbasis.ContactyourCATSETCMarketingRepresentativeatetcinterestci.charlotte.nc.ustoorderaCATSrackandtoarrangeorregularlyscheduledreplenishmentotransitschedulesandotherprintedmaterials.OertheCommuterTaxBenefttoemployeesTheTransitCommuterBenetistheresultofafederallawpassedundertheTaxpayerReliefActof1997andtheTransportationEquityActforthe21stcentury.Thisbenetallowsemployeestopurchasetransitpassesvanpoolandparkingvoucherswithpre-taxdollars.StepOneFindoutifyourcompanyiseligible.Privateemployersnon-protorganizationsandpublicagenciescanprovidetransitcommuterbeneftstoemployeestax-free.FederalgovernmentemployeesandmembersofthemilitaryservicesarealsoeligibletoreceivethetransitbeneftunderSAFETEA-LU.Self-employedindividualspartners2-percentshareholdersocorporationssoleproprietorsandotherindependentcontractorsarenoteligibleunderIRSrules.EmployeeTransportationCoordinatorProgram11 StepTwoWhenpassesvouchersorsimilarfareareavailableemployersneedonlykeeparecordothepurchaseothemedia.Inothercasestheemployermustmaintainrecordsthatreasonablydemonstratethatanycashitpaystoemployeesisbeingusedtocovertheiractualtransitorvanpoolcommutingcosts.Employersmayoerdierenttransportationfringebenetstotheiremployees.Nondiscriminationrulesdonotapplytothesebenefts.StepThreeTheTransitCommuterBenetprogramcanbeutilizedinoneofthreeways.OptionOneBeginningin2014employerscancontributeasmuchas130permonthforeachemployeeasatransportationbenetandqualiyorcertaintaxsavings.OptionTwoEmployeesmayhaveupto130pre-taxdeductedpermonthfromtheirpaychecksfortransportationcostswhichreducesindividualtaxableincome.OptionThreeEmployersandemployeescansplittheresponsibilityanduseacombinationothersttwooptionstocoverupto130permonthfortransportationcostsandreceivetaxsavings.Thebeneftcanbeappliedtotransitpassesandvanpoolcommutingcosts.Tofndoutmoreaboutthisbeneftvisitwww.apta.comorvisitwww.irs.govandaccessPublication15-BEmployersTaxGuidetoFringeBenets.OfferpreferredparkingforcarpoolersandvanpoolersOnetypeoparkingmanagementstrategyistooerpreerentialparkingforemployeeswhoparticipateinaCATSvanpooloracarpool.DesignatingconvenientparkingorcarpoolersandvanpoolersisanETCactivitythatnotonlyprovidesassistancetotheemployeesthatparticipateintheseridesharingactivitiesbutalsoprovidesencouragementtootheremployeestoexploretransportationalternatives.AsanETCyouwillneedtoassesstheuniqueelementsoyourworksite.Organizationswithlimitedparkingorinconvenientparkingwillfndmoresuccesswithparkingmanagementincentivesthananorganizationwithampleparkingspaceslocatedclosetotheworksite.EmployeeTransportationCoordinatorProgram12 Meetwithyourbuildingmanagertodiscussthefeasibilityofdesignatingspacesspecicallyorcarpoolersandvanpoolers.Iitispossibletooerpreerredparkingestimatethedemandorthespacesandselectarealisticnumberospaces.Alsocheckwithyourbuildingmanagerormaintenancestaorinormationonre-stripingoraddingsignage.EmploymembersofaCATSvanpoolCATSleasesvansthatareownedbytheCityoCharlottetoqualiyingindividualvanpooldriversorcorporaterms.IndividualswishingtojoinanexistingvanpoolwithopenseatscancontacttheindividualvanpooldriverstheirETCorCATS.Gotowww.ridetransit.orgtoseealistofexistingvanpoolstojoin.TostartyourownvanpoolIdentifyprospectivecandidatesbysendinganofce-widee-mailtogaugeinterest.Contactprospectivecandidatesandofferassistance.Arrangeopportunityforcandidatestomeet.Duringthemeetingreviewbenetsofvanpoolingdescribeavailableincentivesanddetermineeasibility.Closethemeetingwithanagreementtovanpoolonatrialbasis.Iforminganewvanpoolhaveonepersonagreetobethevanpooldriver.CATSwillbehappytoassistyouinsettingupyourvanpoolsaswellasmaintainingthem.HoldatleastonetransportationfaironsiteannuallyTransportationairsareeventsthatgivetheemployeesoyourorganizationanopportunitytointeractwithmembersoftheCATSMarketingteamandreceiveinormationaboutthevariouscommuteoptionsavailabletothem.UsuallyCATSMarketingstaffwillsetupatableinahigh-trafcareaofyourbuildingandprovidetransitschedulesfyersbrochuresandpromotionalitems.EmployeescanaskquestionsabouttheirindividualcommutesandtheETCprogramelementsattheirorganization.EmployeeTransportationCoordinatorProgram13 EmployeeTransportationCoordinatorProgram14OfferTelecommutingFlex-TimeorCompressedWorkSchedulesTelecommutingisasynonymortheuseotelecommunicationtoworkoutsidethetraditionalofceorworkplaceusuallyathomeorinamobilesituation.Telecommutinghasbeengrowingat15ayearsince1990inNorthAmericaandcanbebenecialforboththeworkersandtheiremployers.Compressedworkschedulesallowemployeestoworkewerbutlongerdayssuchasfour10-hourdayseachweek440or9-hourdayswithonedayoffeverytwoweeks980.Compressedworkschedulesliketelecommutingarebenefcialinreducingcommutertripsandarecommonatmanyorganizationssoanofcialpolicymayalreadyexistatyourorganization.RememberthesekeystepswhenimplementingtheseprogramsPlanningDesignateacoordinatorEstablishprogramgoalsProvidefundingtomeettheneedsoftheprogramEstablishapilotprogramPolicyEstablishancompanypolicyEstablisheligibilitycriteriatoensurethatparticipatingemployeesareselectedonanequitablebasisusingcriteriasuchassuitabilityotasksandemployeeperormanceEstablishpoliciesorrequirementstofacilitatecommunicationamongteleworkersmanagersandcoworkersDevelopanagreementforusebetweenemployeesandtheirmanagersPerformancemanagementEnsurethatthesameperformancestandardsareusedtoevaluatebothteleworkersandnon-teleworkersEstablishguidelinestominimizeadverseimpactonnon-teleworkersbeoreemployeesbegintoworkatalternateworksites EmployeeTransportationCoordinatorProgram15ManagerialsupportObtainsupportfromtopmanagementfortheprogramTrainingTrainallemployeesinvolvedintheprogramTechnologyConductanassessmentoftechnologyneedsDeveloptechnologyguidelinesaboutequipmentandsuppliesforteleworkingProvidetechnicalsupportforemployeesAddressaccessandsecurityissuesrelatedtoteleworkEstablishstandardsforequipmentusedintheteleworkprogramEvaluationTrackparticipationCollectdatatoevaluateyourprogramIdentifyproblemsandorissueswiththeprogramandmakeappropriateadjustments IMPLEMENTINGTHEPROGRAMOnceyouhavedesignatedyourETCprogramcoordinatorcommittedtoatleastoneETCprogramactivityandcreatedyourcommutemanagementplanyoushouldbereadytoimplementtheprogramatyourorganization.STEPONE.EstablishproceduresYourETCactivitieswilldictatewhetherornotyouwillneedtoestablishanyprocedures.Forexampleifyourorganizationonlyplanstodisplaytransitinormationinthelobbyoyourbuildingthenthisstepdoesnotreallyapplytoyou.Howeverifyouaregoingtosellpassesorofferpreferredparkingtovanpoolersandcarpoolersthenyouneedtohaveanestablishedprocedureinplacetohandlethoseactivities.STEPTWO.CommunicatewithemployeesUsethemarketingorpromotionalsectionofyourcommutemanagementplantodecidehowyouwanttoinormemployeesabouttheETCprogram.Onceyouhavedeterminedhowyouwillgetthewordoutinyourorganizationitsimportanttocommunicateregularly.STEPTHREE.BeginyouractivityoractivitiesNowitstimetobeginthiswonderfulprogramthatyouhaveworkedsohardtocreate.ForadditionalresourecspleasereviewtheCDenclosedinthisguide.STEPFOUR.MonitorthePlanRegularlymonitoryourplanandmakeadjustmentsaccordinglytoensurethatthecommutingneedsoyourorganizationarebeingmet.STEPFIVE.PromotethePlanOneothekeycomponentsoanysuccessulcommutemanagementprogramliesinthemarketingandpromotionoftheprogram.Withoutpropermarketingemployeeswillnotknowwhattheprogramisabouthowtheycanparticipateorthebeneftstheycanreceive.Awonderullydesignedprogramcanailmiserablyiyoudontgetthewordout.EmployeeTransportationCoordinatorProgram17 EmployeeTransportationCoordinatorProgram18ProvideContinuousInformationWorkwithCATSMarketingtoensurethatyouremployeesareinformedandengaged.WecanassistyouwithcreatingthefollowingNewslettersFlyers.Bothareeasycost-effectivemethodsforcommunicatinginormationtoemployees.Brochures.Agoodbasicmarketingtoolbrochuresprovidealotoinormationinaconciseormat.Tobetterassistyouwithcommunicatingtoemployeeswehaveincludedbrochuresinthiskitandwecanprovideadditionalbrochuresuponyourrequest.E-mailblasts.Sendimportantinormationabouttheprograminawell-designede-mail.Posters.CATShasprovidedaposterdesigninthiskitmakecopiesoitandplaceinareaswhereitwillbeseen.Ourmarketingteamcanalsoprovideyouwithcustomizedposterstomeettheuniqueneedsoyourorganization.NewEmployeeOrientation.AlignyourselwithyourhumanresourcesdirectorandmakesuretheETCprogramisanintegralpartotheemployeeorientationprocess.Transitalternativesoptionsandbenetsshouldbeclearlycommunicatedtoeverynewemployee.EithersetupmeetingswithnewemployeeswhereyoucanexplaintransitoptionsandencouragealternativecommutingorrequestthatHRpersonnelactivelycommunicatethisinformationtonewemployees.TransportationInformationCenter.Createatransportationinormationcentercompletewithbusandrailschedulesmapsandtransitpassinormationandplaceinahigh-tracareainyourbuilding.IncentivePrograms.Oerunandcreativeincentivessuchascontestsrafesandprizesthatrewardemployeesorsupportingtheprogramandusingalternativeormsotransportation. EmployeeTransportationCoordinatorProgram19DevelopspecialpromotionsandeventsTocreateexcitementfortheETCProgramyouneedtodevelopaneventthatwillinteresteveryoneinthecompany.Theeventshouldnotonlygenerateattentionbutalsoservetoeducateemployeesabouttheprogramandencouragetrialridership.ThefollowingisalistofelementsthatcanmakeyourpromotionasuccessMakeitacateredeventcenteredaroundbreakfastorlunchProvideinteractivegamestoengageemployeesandcreateafunatmosphereSecuregreatguestspeakerstocommunicaterelevantinformationandhelppromotetheprogramRafeprizesofftoemployeeswhoattendandshowerthemwithpromotionalgive-awayitemsPartnerwithlocalandpopularmerchantstomaketheeventasuccess PROGRAMINCENTIVESBecomeoneofCharlotte-MecklenburgsBestWorkplacesforCommuters.BestWorkplacesforCommutersisaninnovativeprogramthatprovidesnationalrecognitiontobusinessesandorganizationsthatmeetthenationalstandardoexcellenceforcommuterbenets.BestWorkplacesforCommutersisdesignedtoassistemployersintheireffortstoreducevehiclemilesVMTandnitrogenoxidesNOxbyreducingthenumberofemployeesdrivingalone.ToqualiyorganizationsmustprovideOneofthefollowingprimarybenetsoAmonthlytransitpassorvanpoolsubsidyofatleast30oAtleast30oemployeesparticipatinginapre-taxpurchaseofamonthlytransitpassorvanpoolfareofatleast30amonthoParkingcash-outwhereemployeestradereeparkingorcashofatleast30permonthoAsignifcanttelecommutingprogramorcompressedworkweekprogramthatreduces6ofcommutetripsoAccesstoanEmergencyRideHomeProgramOfferatleastthreesupportingbenets.AfewofthemanyexamplesincludeoPreerredparkingorcarpoolersoOn-siteamenitiesorconciergeservicesoLockersandshowersforbikersoRidesharingservicesoMembershipinatransportationmanagementassociationoParticipationinaregionalairqualityorlocalozoneawarenessprogramAndalsomustoffereachofthefollowingoEmployeeshaveaccesstoanemergencyguaranteedridehomeoHaveadesignatedpointofcontactinchargeofcommuterbeneftsandkeepcommuterbeneftinormationinacentrallocationoActivelypromotecommuterbeneftstoemployeesoAtleast14ofemployeesarenotdrivingalonetoworkOnceyourapplicationisapprovedorganizationsmaybechargedmembershipdues.Formoredetailsvisitwww.bestworkplaces.org.IfyourorganizationwouldliketobeaBestWorkplaceforCommuterscontactyourCATSETCMarketingRepresentative.EmployeeTransportationCoordinatorProgram21 RESOURCESAttheCharlotteAreaTransitSystemweareheretomakeyourjobasanETCassuccessfulandeasyaspossible.DuringthisprocessourMarketingandCommunicationsDivisionwillbeprovidingongoingassistancecommunicationeducationandsupport.Thefollowingisalistofservicesandresourcesthatwillbeavailabletoyou.Consulting.WheneveryouhavequestionsorconcernsaboutanyaspectoftheETCprogrampleasefeelfreetocallusorscheduleameeting.Wewillbegladtoprovideanassessmentofyouremployeescommutingneedsoffersolutionsandconducteventson-sitetoeducatemanagementandemployees.Posters.PosterdesignsareincludedontheETCResourcesCD.SampleSurvey.SavetimebyusingthesurveywehavealreadydevelopedandprovidedontheETCResourcesCD.SampleLetters.IncreasetheresponsefromyouremployeesurveysbyusingoursampleCEOPresidentletterasatooltocreateyourown.ThelettercanbefoundontheETCResourcesCD.BusandTrainSchedulesRoutesMaps.Wewillprovideplentyofcopiestogetallyouremployeesheadedintherightdirection.HowtoRideBrochure.LearnmoreabouthowtouseallofCATSservices.23EmployeeTransportationCoordinatorProgram 24CONTACTINFOByPhone704-336-RIDE7433or866-779-CATS2287CATSLYNXandRideshareInformationSpeakwithaTransitCustomerServiceRepresentativeMondaythroughFridayfrom600a.m.to1000p.m.SaturdayandSundayfrom700a.m.to400p.m.Ourinteractiveinformationexpert7daysaweek24hoursaday.704-336-7902-CATSAdministrativeOfces704-336-5051-CATSTDD704-336-3159-CharlotteTransportationCenterCTC704-336-2637-SpecialTransportationForPeopleWithDisabilitiesByInternetwww.ridetransit.orgFeelfreetoe-mailus.Youcanexpectareplywithin48hours.ForCarpoolVanpoolMatchingsharetheridenc.comForETCinformationETCInterestci.charlotte.nc.usForTransitinformationTellTransitci.charlotte.nc.usForVanpoolinformationVanPoolsci.charlotte.nc.usEmployeeTransportationCoordinatorProgram