Contact: Jean Leier (704) 432-0496
CATS’ WEBSITE NOW AVAILABLE IN SEVERAL LANGUAGES
Charlotte, N.C., March 21, 2011 - As the Charlotte region’s population continues to grow in numbers and diversity, the Charlotte Area Transit System (CATS) is meeting the needs of the community with a new language translation tool on its website, www.ridetransit.org. This free translation tool is provided via Google Language tools and can translate transit information in French, German, Hindi, Korean, Portuguese, Russian, Spanish and Vietnamese. The eight languages chosen were based on those most spoken in the Charlotte area.
According to the 2010 U.S. Census Bureau numbers recently released, Mecklenburg County’s population increased 32.2 percent since 2000 to 919, 600. More than 111,900 citizens are Hispanic, with 42,350 of Asian descent. Over 80,500 citizens in Mecklenburg County identify themselves as ‘some other race’ or ‘two or more races’.
“CATS noticed the expanding diversity of our riders in 2010 Customer Satisfaction Survey,” said Carolyn Flowers, CEO of CATS. “From 2007 to 2010 customers surveyed who identified themselves in the ‘other race’ category increased from 5 percent to 9 percent. The translation tool is one more way CATS can provide great customer service to our passengers and make commuting easier.”
To learn more about CATS and its services, visit us on the web at www.ridetransit.org or call 704-336-RIDE (7433).
The Charlotte Area Transit System offers free translation of website content as a convenience. Translation services are provided via Google Language Tools (Google Translate), and are provided "as is". No warranty of any kind, either expressed or implied, is made as to the accuracy, correctness, or reliability of these translations. Some browsers and/or operating systems may require additional configuration in order to render sites correctly in certain languages.