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City Engineering/Land Development Permitting Customer Satisfaction Survey
Our mission is to be recognized as the region's leader in regulatory services that protect the welfare of the public and the environment, and support smart growth. We are Building Value for Charlotte - Great Employees, Great Service, and Great Community. Your comments are important to us. Thank you for completing and returning this brief survey.
* Indicates a required field.
* Category that best describes you:
* Type of Service Provided:
(Select all that apply.)
Customer Service/Fee Payment
Urban Design Plan Review/Insp.
Name of Service Provider(s):
General Customer Service Rating
Not At All Satisfactory
* Staff Knowledge
* Timeliness of Service
* Effective Communication
Completeness of Service/Follow Through
* Courteous/Professional Service Delivery
* Problem Resolution
* Did the service provider meet your needs?
* Overall, rate the Customer Service provided.