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​​​​​​​​​​October 2​​, 2015 - inclement weather​ and service updates

Gov. McCrory has declared a state of emergency in anticipation of heavy flooding from a dangerous weather system and ​Hurricane Joaquin. A flash flood watch is in effect for the Charlotte area ​through 8 a.m. Monday, anda  wind advisory goes in effect 8 p.m. Friday through 8 p.m. ​Sunday.

Emergency and non-emergency response - Call 311 (​704-336-7600 if outside Mecklenburg County) for information about City and County services. Call 911 for emergencies and accidents.​

Solid Waste Services - Residents are advised to secure their garbage and recycling carts to prevent them from being carried away by flood waters or wind.

Landscape Management/Trees​ - City tree crews will be on 24-hour call and have already begun preparing equipment for response to any tree-related emergency scenario caused by the storm. Wind is the main concern; it is rare for trees to fail just due to oversaturated soil. But the combination of wind and wet soil could may contribute to tree failure. Residents should call 911 if a tree falls on a house, in the road or injures someone.

​Quick links
​CATS ​inclement weather notifications
​NOA​A weather map

​​Service updates as of 5 p.m. ​​

Roads - Icy conditions can be called in to CharMeck 311 (704-336-7600 if outside Mecklenburg County. Residents are asked to treat the sidewalks adjacent to their property. Black ice will re-form quickly as temperatures drop. Motorists are cautioned about driving and the possibility of black ice forming overnight. 

Trash and recycling - Bulky items scheduled for Thursday should be at curbside Friday for collection. Those scheduled for Friday will be collected on Saturday. All other collection services are operating normally.

Airport - The Airport remains open and operational. All three parallel runways are now open. Airfield is clear and returned to normal conditions. Roadway conditions are reported as wet. Maintenance crews will continue monitoring and treating these areas as needed. Public parking lots are wet and slushy in places. Customers are advised to use caution in these areas. All security checkpoints are open. American Airlines is resuming departures out of Charlotte Douglas International Airport. Travelers should check with their air​​​ carriers regarding flight cancellations and delays.​ Additional system-wide activity can be found here

Buses and light rail - ​CATS bus service and LYNX light rail are running normally. Transit riders are advised to visit the CATS website​ for updates and schedule changes.

​​​​Charlotte Water - Residents are reminded to open cabinet doors under their sinks and let warm air circulate around pipes to prevent freezing. Also, know where your home's water shut-off valve is located. 


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CHARMECK ALERTS The CharMeck Alerts Notification System relays accurat​e and timely emergency notifications. You control how you’re contacted—whether it’s on your cell, work or home phone, via text, email or voice message. You can receive up-to-the-minute notifications about events and emergencies that may affect your home, workplace or other points of interest—anywhere in Mecklenburg County. Sign up here or call CharMeck 311. To receive CDOT-specific alerts, you must sign up for that item in the list.​​
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