Once an emergency passes the task of cleaning up the remains. The Emergency Management Office determines what's needed and who needs to assist in the recovery process.

The recovery process depends on the type of emergency and type of disaster. The Emergency Management Office makes requests from local, state and federal resources.

Some examples, during Hurricane Hugo in 1989, the National Guard was called to help direct traffic since more than 65% of Charlotte's traffic signals were damaged. Local contractors were given an opportunity to bid on the collection and hauling of the enormous amount of debris left by the storm.

Following Hurricane Katrina, Charlotte set up a temporary housing unit at the vacant Coliseum on Tyvola Road until more permanent housing could be found for victims of this violent storm.

That same year, Charlotte Firefighters assisted flood victims in western North Carolina. The department's swift water rescue team provided their life saving services to an area severely hit by multiple storms.

Emergency, dial 911

More Information, dial 311

Other Contact Numbers