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December 5, 2008
New Software for Pretrial Case Management

On Monday, November 17, the legacy mainframe pretrial services case management system was retired from service and replaced by a new web-based system. This new application allows pretrial services staff to collect, analyze and disseminate information about defendants more accurately and efficiently. For example, bail reports prepared for the courts will be automated and produced in a fraction of the time. The new technology also includes two automated kiosks that enable self-service check in after court appearances and while under supervision. This feature increases the efficiency within this part of our criminal justice operations by reducing demands on staff, while enhancing the level of surveillance of those awaiting trial.
In addition to features mention above, the new system provides:
  • Automatic alerts to notify case management of important dates and defendant compliance
  • Court case information
  • Accurate address validation by County Geospatial Information System (GIS) services.
The case management software project was a collaboration between the Mecklenburg County Sheriff’s Office and the County’s IST Department. Funding for the project ($432,322) was provided to the County by the U.S. Department of Justice Community Oriented Policing Services (COPS).
AMH’s PSO Receives National Accreditation
Mecklenburg County Area Mental Health’s Provided Services Organization (PSO) recently received a three-year accreditation from the Commission on the Accreditation of Rehabilitation Facilities (CARF). CARF is a national accrediting entity for behavioral healthcare.
The PSO underwent a lengthy consultative process that included AMH quality improvement staff, PSO staff and a variety of consumer, advocacy and stakeholder groups throughout Mecklenburg County. The PSO’s evaluation process culminated with an enthusiastic recommendation from the CARF team, receiving praise for their work in integrating innovative treatment models and for offering an array of diverse services with a competent and qualified staff.
A CARF-accredited organization shows the PSO’s commitment to improving its services and promoting the highest standards of quality. This indicates that mental health consumers in Mecklenburg County are receiving the best possible mental health, substance abuse, and developmental disability services.
- Harry L. Jones, Sr., County Manager

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