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Board Bulletin

September 16, 2011

Changes in County Manager’s Office
As part of our strategy to redesign and reshape Mecklenburg County, we are making a few organizational changes in the County Manager’s Office.

Effective September 21, 2011, Leslie Johnson will be promoted to Associate General Manager. Consistent with additional responsibilities she undertook the past three years, Leslie’s primary accountability will be the desired results in the County’s Social, Education & Economic Opportunity Focus Area associated with literacy, self-sufficiency and the Board’s critical success factors – high school graduation and jobs/workforce development. She also will have responsibilities for critical success factors linked with operational excellence including strategic planning, neighborhood-based service model, and quality control and consistency in business planning across the organization. Leslie also will manage the County Manager’s Office support staff and operations.

In addition to this change, several modifications are being implemented in the Office of Strategic Organizational Improvement as follows:

  • The Office of SOI will be changed to the Office of Management & Budget (OMB) to more accurately reflect its mission and services as well as to avoid confusion with the Organization Improvement function within the Business Support Services Agency (BSSA). Despite the name change and changes in leadership as described below, OMB will continue to provide the strategic functions and services that have been the hallmark of SOI. This includes conducting enterprise-wide performance evaluation initiatives on behalf of the County’s Executive Team, such as program review and the management of the County’s Community & Corporate Scorecard (revisions, updates, performance reporting). OMB also will continue to manage the County’s operating budget and oversee the capital improvement program process. The BSSA’s organizational improvement function will provide operations-level change management and performance improvement services (e.g., organizational development, business process management, business analysis) to the organization and to departments/agencies.
  • The Planning & Evaluation Director position in OMB, formerly held by Leslie Johnson, will be reclassified to Performance Evaluation Manager. This is consistent with a change in scope and responsibility of this position that will focus primarily on performance evaluation services in support of the County’s M4R philosophy and system. This position will report directly to Management & Budget Director Hyong Yi and will be at a level consistent with the Budget Manager position held by Michael Bryant.
  • The responsibilities of the eGovernment/Customer Service Director function will be shifted from OMB to the Business Support Services Agency (BSSA). This position was filled by Brian Cox prior to his being named BSSA Director recently. These responsibilities are being re-distributed among the existing leadership positions within the BSSA, including the BSSA Director and Chief Technology Officer, and therefore will no longer exist as a separate position.

The result of these changes will reposition the Management & Budget Director position, held by Hyong Yi, as the leader of OMB with full accountability for all aspects of the OMB responsibilities, functions and services.

Unrelated to this reorganization, the FY12 budget included a new assistant to the county manager position. This position will provide professional staff support to the nine members of the Board of County Commissioners in serving residents, including liaison with PS&I staff and the County’s citizen involvement coordinator Sophia Hollingsworth in constituent outreach. To fill this position, we have hired Amber Snowden, who currently works in the Guilford County Attorney’s Office in Greensboro, NC. She will begin working with Mecklenburg County on October 3.

Process for Use of Vacant Facilities

During FY2011, the County had vacancies at three facilities: the Greenville Recreation Center; the Amay James Recreation Center; and the Old Fire Station #10 on Remount Road. This led the Real Estate Services Department (RES) to draft a process for leasing these facilities. The process does not include the lease of County-owned retail space or leases to other governmental entities, because procedures for these types of leases already exist.

The goal in developing the vacant facility lease process was to have clearly defined procedures for fair and open leasing of vacant facilities that also support the best use of the facilities consistent with the Board’s priorities and Community & Corporate Scorecard goals, critical success factors and/or target areas for community service grants.

The process includes notifying potential tenants of vacancies by advertising a Request for Proposals (RFP). Before leasing a facility to an applicant deemed the best fit for a vacant facility, the Board must adopt a resolution declaring the property surplus and grant authorization to lease the property. Seven standards developed by RES staff and approved by the County Manager and Executive Team will be used to evaluate proposals. These standards include the appropriateness of the use for the facility and the surrounding community and the financial feasibility of the potential tenant to properly operate the intended program and maintain the facility. Additionally, RES staff will provide post-award compliance monitoring for leases the County enters through this process. All leases will be for a time period of less than ten years in compliance with G.S. 160A-272.

As mentioned earlier, this process does not apply to leases to other governmental entities. Greenville Recreation Center is currently leased to the City of Charlotte, which is used by the Charlotte-Mecklenburg Police Department to operate the Gang of One Program. Additionally, RES staff is in discussions with Charlotte-Mecklenburg Schools on the possible use of the Amay James Recreation Center.

Board Members with questions should contact Real Estate Services Director Mark Hahn email or 704-336-5483.

-- Harry L. Jones, Sr., County Manager


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