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2010 Public Awareness Results

Customer Satisfaction
Customer Service Satisfaction

Target

The customer satisfaction index gauges the community’s satisfaction with services received from the County. The index looks at two distinct areas to assess customer satisfaction:

  1. Customer Service Satisfaction - Being treated with respect, receiving clear communication, as well as timely and quality service from County employees   
     
  2. Satisfaction with e-Gov Services – Gauges use of the County's website, accurate and up-to-date information on the site and customers being able to  successfully complete their transactions while being able to navigate the site easily


 

 Satsifed with E-Gov Services

 More Info

More Info



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