Skip Ribbon Commands
Skip to main content

​Families

Family Services​

Assistance(Food, Money, Transportation and Housing)​

Child Support

Community Outreach and Social Work

Medical Needs

Safety(Facilities,Food and Water)




Assistance (Food, Money, Transportation and Housing)

Coordinated Assessment
Coordinated Assessment staff co-located at the Urban Ministry Center, Salvation Army Center of Hope and the Charlotte Men’s Shelter provide assessment and referral for the adult homeless population. 

Food & Nutrition Services
Provides assistance to households with limited income and resources.

Homeless Resource Center
The Homeless Resource Center is staffed by CSS and partners with local ministries to offer meals several times each week in a safe and secure facility with lavatories. The main use is adults but families and children do also use the program each month. 

Transportation Assistance
Provides a variety of transportation services to Mecklenburg County residents. 

Work First Family Assistance (TANF)
Provides cash assistance to families with minor children.​


Back to top


Child Support

Collection of Child Support Payments
Noncustodial parents and/or their employers can send child support payments to North Carolina Child Support Centralized Collections (NCCSCC), which processes and sends these payments to the appropriate custodial parents/payees. 

Enforcement of Child Support Obligation
There may be times when the parent makes partial payments, skips payments or never makes a payment. Child Support identifies these cases and utilizes several enforcement tools.

A legal responsibility for a child must exist before a father can be pursued for support of the child. If no such responsibility has been determined, paternity must first be established. Under North Carolina law, paternity can be established at any time prior to a child's eighteenth (18th) birthday. 

Establishment of Support Obligation (Child & Medical)
It establishes the legal obligation for support or maintenance of a child up to the age of majority under the law of the issuing state. 

The noncustodial parent must be located by obtaining a residential address or employment address before any actions to establish paternity, establish support, or enforce a child support order can take place.


Community Outreach and Social Work

Caregiver Support
Provides family caregivers with information, referrals, training, respite care and assistance with the costs of caring for their loved ones. 

Child Development-Community Policing (CD-CP)
Coordinated multi-system teams that intervene to support families with children exposed to violence and trauma to prevent the many difficulties that can result from such experiences. 

Children’s Developmental Services Agency (CDSA)
Support for families to help infants and toddlers, who have developmental delays, or who are at risk for delays, to grow and learn to their fullest potential.

Community Social Work
Provides services and programs for at-risk families, seniors and persons with disabilities who fall outside of protective services and public assistance services.

Crisis Intervention Teams (CIT) - Jail Diversion
A pre-booking jail diversion program that is a community-based collaboration between law enforcement, mental health agencies, consumers and family members. 

Kinship Care
A support program for grandparents and kinship family caregivers.

Supervised Visitation and Safe Exchange Center
The Mecklenburg County Supervised Visitation & Safe Exchange Center (SVSE) was developed to prevent violence from occurring between family members during the exchange or visitation of children. 

Veterans Services – Benefits
Qualifying veterans may be entitled to certain local, state, and federal Department of Veterans Affairs Benefits.


Medical Needs

Birth and Death Certificates
Vital Records serves Mecklenburg County residents needing to obtain a certified or uncertified birth or death certificate that was registered in Mecklenburg County. 

Communicable Disease Control
Investigates reportable foodborne diseases, waterborne diseases, vector-borne diseases, respiratory diseases, sexually transmitted diseases, diseases spread by animals, vaccine-preventable diseases and outbreaks; develops and implements disease control measures; conducts communicable disease surveillance; and provides educational and consultative services to health care providers, child care providers, schools, businesses and the veterinary community. 

Medicaid
Offers different ways that may help pay for some or all of the cost of health care. Each program helps people and families with certain health needs, and income and resource limits. 

Refugee Health
​Persons who have been processed through the United States Department of Immigration and Naturalization and granted official status as a Refugee, Parolee or Asylee and are relocating to Mecklenburg County are eligible for certain health exams and screenings. 

Routine Immunizations
Mecklenburg County Public Health offers a variety of routine immunizations for adults and children.

Travel Immunizations
The travMECK Foreign Travel Clinic is equipped to provide a number of key services for travelers. Our travel clinic offers pre-travel advice, travel related prescriptions and vaccinations. 

Tuberculosis Control
This program provides testing for persons suspected of or diagnosed with Tuberculosis Disease or Infection and for persons who request a TB skin test and also provides directly-observed medication therapy (DOT) to all active tuberculosis cases in Mecklenburg County. 

Women, Infants, and Children (WIC)
WIC provides healthy foods, basic nutrition services and breastfeeding support to eligible pregnant, breastfeeding, and postpartum women, as well as infants and children up to age 5.

Safety (Facilities, Food and Water)

Food Service Establishment Inspection Lookup
Lookup the ​results of Environmental Health inspections conducted on facilities in Mecklenburg County. 

Swimming Pool Safety
Be pool safe. Learn how to operate and use a pool safely.​