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Inspectors Meet 90% Challenge

Code Enforcement meets challenge of performing more than 90 percent of building inspections on time.

December 21, 2006

Mecklenburg County is performing more building inspections - and performing more of them on time.

Mecklenburg County Code Enforcement is on track to issue more than 90,000 permits in 2006 - an increase of more than 20 percent over the past five years. That will translate into about 350,000 inspections on projects ranging from single-family homes to high-rise office buildings, from a home furnace replacement to

During the past three months (September - November), nearly 97 percent of inspections were on-time. That's a 6-percent increase over the same period from last year. The increase is especially notable for inspections performed on electrical work - the on-time response rate for electrical was up 22 percent. An inspection is considered "on-time" if it's performed within 24-hours of scheduling.

Last summer, Mecklenburg County and the Building Development Commission challenged inspectors to improve response time and perform at least 90 percent of inspections on-time. Electrical inspections were a particular focus - fewer electrical inspectors on staff meant a longer wait time, which can affect an entire project's timeline.

To improve that response time, Mecklenburg County hired additional full-and-part-time electrical inspectors, reassigned some existing staff, and began an intensive program to monitor performance on a weekly or even daily basis. The effort paid off - response times for electrical inspections are up dramatically, as are all inspections.

"Our electrical group worked extremely hard and a tremendous amount of overtime," said Jim Bartl, director of Code Enforcement. "Even though we performed a record number of inspections, they boosted the response time above 90 percent."

To access permit or inspection data, or for more information on applying for a permit, Mecklenburg County has many tools and services available:
· Visit the Web site
· Call the Commercial Technical Answer Center (CTAC) at 704-336-3829.
· Call the Residential Technical Answer Center (RTAC) at 704-432-7822.

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