June 26, 2008
FOR IMMEDIATE RELEASE
COUNTY TAX COLLECTOR AND TAX ASSESSOR SERVICES
UNAVILABLE OVER HOLIDAY
Charlotte, NC – Two key Mecklenburg County property tax services will be unavailable to residents over the Independence Day holiday beginning July 3*. Both the Tax Collector’s Office and Property Assessment and Land Records Management Office will be closed on Thursday, July 3, and Friday, July 4, to switch over to a state-of-the-art property tax information system. These offices will reopen on Monday, July 7.
The County is customizing the North Carolina Property Tax System (NCPTS) to integrate their tax collection and property assessment functions. The Mecklenburg County customization will become version 4.0 of NCPTS, and is expected to result in significant efficiency improvements and enhanced service delivery.
The July 3 closing will give the staff of the two County offices a four-day weekend to install and test the system prior to going live with the software on July 7.
Residents who receive a notice of property taxes due or a notice of a tax block on their automobile should make arrangements to pay their tax bill prior to the July 3 shutdown in order to obtain a paid status prior to the July 4 holiday. Since there will not be access to tax records during this four-day time period, the Charlotte-Mecklenburg 311 customer service representatives will not be able to assist callers with tax questions. The online tax Internet applications will also be unavailable during this time.
The Tax Assessor and Tax Collector appreciate your patience and understanding during this time of transition.
*The Business Tax Collections (BTC) Unit of the Tax Collector’s Office will be open on July 3, 2008. The BTC is responsible for collecting business licenses, room occupancy tax, prepared food and beverage tax, vehicle rental tax, beer and wine tax, yard sale fees, taxi cab tax and other non-property taxes.