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Monica R. Allen
Performance and Evaluation Manager Named
Monica R. Allen is the new Performance and Evaluation Manager for Mecklenburg County. Allen, who joined the County in October 2007 as a Management Analyst, will begin her role on Nov. 16, 2011.

Her duties will include managing the day-to-day for the Balanced Scorecard, Program Review, employee and community surveys, and other performance and evaluation duties. She is a member of the Office of Management and Budget leadership which includes Hyong Yi as Management and Budget Director, and Michael Bryant as Budget Manager.

Before her employment with Mecklenburg County, Allen worked as a Management Analyst at The Charlotte-Mecklenburg Police Department and also worked for several years at The City of Norfolk in Virginia. Her professional work and consulting experiences are in change management, performance management and evaluation, organizational development, strategy, survey design, and research methodology. Additionally, Allen has extensively studied the relationship between organizational change and employee psychological contracts across a wide-variety of demographic groups.

“I believe one of the greatest assets a person has is the ability to affect change and move people and organizations to greater heights,” Allen said. “Therefore, I am excited to partner with the leaders and employees of Mecklenburg County to achieve both departmental and corporate performance goals.”

Allen’s promotion to the new position is part of a restructuring and re-naming of the former Office of Strategic Organizational Improvement, or SOI. In September, County Manager Harry Jones announced the name change from SOI to Office of Management and Budget to more accurately reflect its mission and services.

In a Board Bulletin item about the change, Jones said: ”…the OMB will continue to provide the strategic functions and services that have been the hallmark of SOI. This includes conducting enterprise-wide performance evaluation initiatives on behalf of the County’s Executive Team, such as program review and the management of the County’s Community & Corporate Scorecard (revisions, updates, performance reporting). OMB also will continue to manage the County’s operating budget and oversee the capital improvement program process.”

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