The Mecklenburg County Performance Report 2011
is available online and in print.
Overall, the theme of the Performance Report reflects the work to redesign and reshape County government
to best fit current resources after the economic effect of the Great Recession.
The Community and Corporate Scorecard is a tool used to depict the Mecklenburg Board of County Commissioners' vision for the community. The Scorecard includes 25 measurable goals. For fiscal year 2011, which covers July 1, 2010 to June 30, 2011, the County achieved 53 percent green lights toward its goals. All services provided by Mecklenburg County are targeted toward these goals and are aligned to one of four focus areas
- Community Health and Safety
- Social, Education and Economic Opportunity
- Sustainable Community
- Effective and Efficient Government
In addition to a message from County Manager Harry L. Jones, Sr., some of the featured programs, services
and departments include:
A story about the first-year success of Child Support Enforcement, the newest County department
An article about the Homeless Resource Center, a renovated facility provided by the Community Support
Services department's Homeless Support Services division as a community collaboration for outreach work
A recap of the work done by the Future of the Library Task Force, a volunteer group that helped create
recommendations for a sustainable future for the Charlotte Mecklenburg Library.
A feature on how the Park and Recreation Department continued to find opportunities to provide innovative
services to residents despite severe budget cuts in the previous year.
A look at the County's Business Process Management Team and its work to help identify, improve and
Another article takes a look at MeckConnect, the County's citizen involvement effort.