Did you know that August is Child Support Awareness Month?
Every year at this time, throughout the United States, we highlight the importance of the financial support parents provide to their child(ren). And we want to thank them for the consistent way they pay their child support. It matters to us and, more importantly, it matters to the child(ren).
Regularly paid child support strengthens the bond between parent and child that will last a lifetime, and provides children with many of the essentials for living. With school clothes and shoes, lunches and a few extras, this child support can make a real difference.
In Mecklenburg County we are working hard to make the child support processes more efficient and easier to access:
· Easy Pay makes it possible to pay child support with a credit card.
· eChild is our 24/7 web network where parents can check their arrears balance, change their employer or personal contact information, or email a question about their account.
· Our customer care center is available Monday through Friday from 8 am – 5 pm to speak with parents about their case. The number is 704-432-9300, Option #7.
As always, we need help to make things run smoothly and prevent arrears build-up. Remember to call us, or use eChild, if there is a change of employers or a relocation. If there is a cell phone number and/or email address, please let us know.
Mecklenburg County Child Support Enforcement